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Safeguard for Privileged Sessions On Demand Hosted - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving and cleanup Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

HTTP-specific settings

HTTP request-response pairs do not form a well-defined, continuous connection. SPS will group request to the same session if the following points are true:

  • The IP address of the client is the same.

  • The hostname of the target server (not the IP address) is the same.

  • The username is the same (if the user has performed inband authentication).

  • The time elapsed since the last request-response pair between the same client and server is less then the session timeout value.

The following sections describe configuration settings available only for the HTTP protocol.

Use the following policies to control who, when, and how can access the HTTP connection. For details on configuring Channel Policies, see Creating and editing channel policies. For a list of supported client applications, see Supported protocols and client applications.

Auditing HTTP and HTTPS connections is possible in both transparent and non-transparent modes. SPS can also be used as an HTTP/HTTPS proxy to simplify client configuration and integration into your network environment, or it can forward HTTP traffic, behaving as a HTTP tunnel.

  • Channel Policy: The channel policy determines which HTTP channels can be used in the connection, and whether they are audited or not. The different channels may be available only under certain restrictions, as set in the channel policy. For details on configuring these options, see Creating and editing channel policies.

  • HTTP connections: For details, see Setting up HTTP connections.

  • HTTP sessions: HTTP settings determine the parameters of the connection on the protocol level, including timeout value, and so on. For details, see Session-handling in HTTP.

  • HTTP settings: HTTP settings determine the parameters of the connection on the protocol level, including timeout value, and so on. For details, see Creating and editing protocol-level HTTP settings.

For more information, see the latest One Identity Safeguard for Privileged Sessions Administration Guide.

Supported HTTP channel types

The available HTTP channel types and their functionalities are described below. For details on configuring Channel Policies, see Creating and editing channel policies. For a list of supported client applications, see Supported protocols and client applications.

  • HTTP: Enables you to use the HTTP protocol. This channel must be enabled for HTTP to work.

    The available channel policy options are the following: From, Target, Time policy, Record audit trail, and Remote groups. Note that the Remote groups option is used only if the user performs inband authentication using one of the supported HTTP authentication methods (see Authentication in HTTP and HTTPS). To retrieve the groups of an authenticated user from an LDAP database, you must also set an LDAP Server in the Connection Policy (for HTTP/HTTPS connections, One Identity Safeguard for Privileged Sessions (SPS) uses this server only to retrieve the group membership of authenticated users, you cannot authenticate the users to LDAP from SPS). For details on configuring these options, see Creating and editing channel policies.

    When setting Target, note the following:

    • If the connection uses DNAT (NAT destination address), the target address of the original client will be compared to the Target parameter of the Channel policy, that is not necessarily equivalent with the server's address.

    • If the connection is redirected to a Fix address, the redirected address will be compared to the Target parameter of the Channel policy.

  • WebSocket: Enables all WebSocket traffic. If the WebSocket channel type is not allowed, HTTP requests trying the WebSocket upgrade are rejected.

    WebSocket/VNC audit trails: You can replay audit trails of a WebSocket connection in your browser or using the Safeguard Desktop Player application only if it contains Virtual Network Computing (VNC) traffic. For all other WebSocket connections, export the audit trail as a PCAP file and replay it using the Safeguard Desktop Player application.

Limitations in handling HTTP connections

When configuring HTTP or SSH connections, avoid using the IP address configured for administrator or user login on One Identity Safeguard for Privileged Sessions (SPS).

The current version of SPS does not support the following features that are available for other protocols:

  • Four-eyes authorization

Forwarding HTTP connections to an HTTP proxy is not supported. If your clients use an HTTP proxy to access the target servers, place SPS behind the proxy: Clients - HTTP Proxy - SPS.

Caution:

The Clients - SPS - HTTP Proxy scenario is NOT supported.

Authentication in HTTP and HTTPS

For the audited HTTP and HTTPS connections, One Identity Safeguard for Privileged Sessions (SPS) supports the following inband authentication methods for the HTTP protocol. These authentication methods are automatically supported for every Connection policy, without further configuration.

  • Basic Access Authentication (according to RFC2617)

  • The NTLM authentication method commonly used by Microsoft browsers, proxies, and servers

SPS records the username used in the authentication process into the Username and Remote username fields of the connection database.

For authenticated sessions, SPS can perform group-based user authorization that allows you to finetune access to your servers and services: you can set the required group membership in the Channel policy of the HTTP connection. Note that group-based authorization in HTTP works only for authenticated sessions (for HTTP/HTTPS connections, SPS uses this server only to retrieve the group membership of authenticated users, you cannot authenticate the users to LDAP from SPS). If a username is not available for the session, SPS will permit the connection even if the Remote groups field is set.

SPS does not store failed HTTP authentication attempts in the connection database. This means that the Verdict field of the Search page will never contain CONN-AUTH-FAIL values for HTTP connections.

Note that authentication also affects the way SPS handles HTTP sessions. For details, see Session-handling in HTTP.

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