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Starling CertAccess Hosted - Release Notes

One Identity Starling CertAccess

One Identity Starling CertAccess

Release Notes

October 7, 2021

These release notes provide information about the One Identity Starling CertAccess version from October 7, 2021 release. One Identity Starling CertAccess documentation is available in both English and German. For the most recent version of the product information, see the Starling CertAccess documentation.


About this release

One Identity Starling CertAccess delivered access requests and access certifications in the form of a Software as a Service solution allow Starling CertAccess to augment One Identity Active Roles with approvals, notifications, escalations, and other business processes for your hybrid environment. Use Starling CertAccess to easily satisfy attestation and recertification policy requirements while providing auditors what they need.

Starling CertAccess is integrated as a service in One Identity Starling (

Starling CertAccess is a minor release with new functionality and improved behavior. See Features and Enhancements.


New features in the Starling CertAccess version from October 7, 2021:

Starling CertAccess Web Portal
  • Starling CertAccess provides an Operations Support Web Portal to help you run your Starling CertAccess instance. Here you can, among other things:

    • Monitor process handling

    • Identify failed processes, deduce measures to take, rerun the processes

    • Display synchronization status and synchronization logs

    The way this works is described in the One Identity Starling CertAccess Operations Support Web Portal User Guide.

  • Starling CertAccess administrators are notified daily about failed processes. You can disable email notifications in the Web Portal.

See also:

List of new features in previous versions of Starling CertAccess


The following is a list of enhancements implemented in the Starling CertAccess version from October 7, 2021.

Table 1: General enhancements


Issue ID

Improved logging of validating access tokens on the application server.

34485, 282235

Table 2: Starling CertAccess Web Portal


Issue ID

Improved display of identities' names.


Improved display of reports with a history.


When submitting requests, the valid until date is no longer checked against the current time. For example, errors are avoided if a long time has elapsed between creating and sending a shopping cart.


  • Memberships in dynamic Active Directory groups cannot be requested anymore.

  • After denying attestation of memberships in dynamic groups, the group membership is not automatically removed. An appropriate reason is entered in the attestation history.

List of enhancements in previous versions of Starling CertAccess

Resolved issues

The following is a list of solved problems in this version.

Table 8: Starling CertAccess Agent

Resolved issue

Issue ID

If an error occurs when provisioning memberships in Active Directory groups, the provisioning process is never completed.


After uninstalling the Starling CertAccess Agent, an incorrect message is displayed in the Uninstall Wizard.

34515, 279102

Email notifications about granted request approvals name the wrong approver.

No more email notifications are sent about pending attestation requests. 34661
Table 9: Starling CertAccess Web Portal

Resolved issue

Issue ID

If a processing time > 0 is given for an attestation policy, sometimes no due date is set for the attestation case. 34546

Error in the Web Portal when starting attestation if the Attestation Policies page is already open but has not been used for a while.


Error if products in the shopping cart are requested for multiple identities.

List of resolved issues in previous versions of Starling CertAccess
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