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Starling CertAccess Hosted - Starling CertAccess Web Portal Operations Support User Guide

Display failed Job queue processes

On the page Processes with status "Frozen" "<Jobqueue>", you can display failed Job queue processes and their details (see Viewing processes and details) and rerun processes (see Rerun processes). Unlike the normal process overview, only failed processes are displayed on this page.

To display failed processes

  1. In the menu bar, click Overview.

  2. On the overview page, under Service issues in the Process issues tile, click View.

    The page Processes with status "Frozen" "<Jobqueue>” is opened.

Related topics

Process steps

The Process steps page shows any processes currently in the Job queue and the number of process steps that must be run for the process.

To find out how to display process steps, see Viewing process steps.

You can view the following information on the Process steps page.

Table 7: Process steps

Column

Description

Process name

Shows the name of the process.

Count

Shows the number of process steps contained in the process.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics

Viewing process steps

To view process steps

  • In the menu bar, click Processes > Process steps.

    The Process steps page opens.

Related topics

Performance

The Processing performance page displays information about a Job queue’s performance.

To find out how to display the page, see Viewing performance

You can view the following information on the Processing performance page.

Table 8: Performance

Column

Description

Process task

Shows the name of the process task.

Class

Shows the process component class that the process task belongs to.

Process steps/minute

Shows how many process steps can be handled per minute.

TIP: You can use the elements beneath the table to:

  • Specify how many entries you want to display per page.

  • Navigate to other pages.

Related topics
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