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Starling CertAccess Hosted - Web Portal User Guide

General tips and getting started Requests Attestation Responsibilities Managing data Managing user permissions for the Web Portal Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Managing request shops

You can display, create, edit, or delete request shops.

The request shop is the top element in the hierarchical structure that is required for requesting system entitlements.

A request shop can contain several shelves (see Managing request shop shelves). Requestable system entitlements are then assigned to these shelves (see Managing requestable system entitlements in request shops).

Detailed information about this topic

Displaying request shops

You can display any of the request shops and their details.

To display request shops

  1. In the menu bar, click Setup > Request shops.

    This opens the Request Shops page.

  2. (Optional) To display details of a request shop, click on the request shop in the list.

  3. (Optional) You can perform the following actions:

Creating request shops

To set up your own request shop solution, you can create request shops. Once created, you can customize these request shops as you wish (see Editing request shops).

To create a request shop

  1. In the menu bar, click Setup > Request shops.

  2. On the Request Shops page, click Create request shop.

  3. In the Create new request shop pane, enter the main data for the new request shop.

    Table 13: Request shop main data




    Enter a full, descriptive name for the request shop.


    Enter a description for the request shop.


    Click Assign/Change and select an application role. Members of this application role can approve attestation cases affecting system entitlements that can be requested through this request shop.

    This setting is usual inherited by all the shelves that are assigned to this request shop and do not have an attestor.

    Approval policies

    Click Assign/Change and select the approval policies that control how approvers are determined if system entitlements are requested from this request shop in the Web Portal.

    This setting is usual inherited by all the shelves that are assigned to this request shop and do not have an approval policy.

  4. Click Create.

  5. (Optional) Create shelves for the request shop (see Creating shelves for request shops). In the shelves, you can specify which system entitlements can be requested from the request shop (see Adding system entitlements to shelves).

  6. (Optional) To specify who can request system entitlements from the request shop, add members to the request shop (see Adding members to request shops).

Editing request shops

When you edit existing request shops, you can perform the following actions:

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