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Starling Cloud Assistant Hosted - User Guide

Adding recipients

In order for someone to receive and respond to messages, they must first be configured as a recipient within Starling Cloud Assistant.

To add recipients

  1. On the Recipients page, click Add Recipient.

  2. On the Add Recipient pane, enter a name for the recipient.

  3. In the Email field, enter the email address associated with the recipient.

  4. In the Channels section, select which channels to add for the recipient. For information on configuring channels, see Adding channels.

  5. To save the recipient, click Create.

Deleting recipients

If a recipient is no longer needed, it can be deleted from Starling Cloud Assistant.

To delete a recipient

CAUTION: Deleting a recipient in Starling Cloud Assistant does not delete them from the channels or sender applications.

  1. On the Recipients page, select the Options drop-down for the recipient you want to delete.

  2. From the drop-down, select Delete.

  3. In the confirmation dialog, click OK.

    The recipient will be deleted from Starling Cloud Assistant.



Introduction to Collaborators

Starling Cloud Assistant allows users to add collaborators to their service. Adding additional collaborators is optional and can be done at any time using the Collaborators page.

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