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Starling Connect Hosted - Troubleshooting Guide

Error 507 Insufficient Storage

Error 507 Insufficient Storage

To rectify the error

  1. Ensure that the account has the ability to host additional user resources and group resources.
  2. Repeat the steps of provision by providing values for all the mandatory fields.
  3. Check and confirm that the resource has been provisioned.

Error 429 SCIM client requets

Error 429 occurs when the requests from a SCIM client exceed the SCIM API rate limit of the target application.

To rectify the error, ensure that the requests from the SCIM client do not exceed the SCIM API rate limit of the target application.

Error messages

The following table consists of error messages that are returned, if different request wrapper properties are missing.

Table 2: Error messages

Request wrapper property

Error Code

Error message

Method

400

Required property missing in Request Wrapper
ClientRequest

400

Required property missing in Request Wrapper
Body

400

Required property missing in Request Body
targetURi

400

Required property missing in Request Wrapper
serviceCredentials

400

Required property missing in Request Wrapper
AuthenticationType

412

Unsupported authentication type
ConfigProperties

400

Required property missing in Request Wrapper
credential information (username, password, clientID, and so on)

400

Credential information missing in Request Wrapper

ConfigProperties

400

Required property missing in Request Wrapper (from connector)

Other error scenarios

Table 3: Other error scenarios

Error scenario

Work item

In the Starling Connect connector for WebEx connector, an inappropriate error message is displayed after clicking Give Consent on the General Configuration window. To resolve the issue, provide the redirect URL in the integration app of WebEx.

246951

One Identity Manager 7.1.4 does not return any users for expired Starling Supervisor accounts after the successful completion of synchronization on any connector.

170884

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