The Approvals page is displayed when Approvals is clicked in the navigation bar. The Approvals page is used by Administrators and Primary Administrators to approve actions taken by an Administrator that require approval; Primary Administrators do not require approval from a second administrator.
The following button appears above the Approvals table:
Clicking this button refreshes the list of approvals.
This field is used to search for an approval based on the creator or collaborator name associated with it. To use the search functionality, start typing in the field. The table will automatically update to display results that match.
The following information and options appear on the Approvals table:
This is the action that prompted the approval. For example, if an Administrator is adding a new collaborator then this column will show Add collaborator and if an Administrator generates a new subscription key then this column will show Create New Key.
This is the name of the collaborator that is impacted by the approval request. This column will be empty if the request is related to a subscription key.
This is the role of the collaborator for which an approval has been requested. This column will be empty if the request is related to a subscription key.
This is the name of the collaborator that requested the approval.
This is the state of the approval. The following states may appear:
Failed: This status appears for subscription key requests that occur while the 24 hour switching period is still in effect for an earlier key request. It indicates the new key request failed and that you must wait until the original 24 hour period has expired before requesting a new subscription key. This status may also appear for a collaborator request and means the approval failed to go through.
This is the date and time the approval was requested.
The button appearing for an approval contains the following options depending on the item and your permissions for that item.
NOTE: New Primary Administrators and Administrators are unable to manage pending requests that were created before they were added as a collaborator.
The following sections provide information on managing approvals for the Starling Two-Factor Authentication service.
NOTE: New Primary Administrators and Administrators are unable to manage pending requests that were created before they were added as a collaborator.
Once a request is determined to be acceptable, a Primary Administrator or Administrator needs to confirm it on the Approvals page.
To confirm a request
In the confirmation dialog, click Yes.
The request will be confirmed and the requested changes made.
If a request for approval needs to be resent, an Administrator can select to resend the request from the Approvals page.
To resend a request
In the confirmation dialog, click Yes.
The request for approval will be resent.
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