Starling Two-Factor Authentication Current - Administration Guide

Deleting hardware tokens

If a token is no longer needed, it can be deleted from Starling Two-Factor Authentication and thus no longer available for authenticating to protected applications.

To delete a hardware token

1. In the table on the Hardware Tokens page, select the check box associated with the token (or tokens) to be deleted.
2. Click Delete.

3. In the confirmation dialog, click Yes.

   The token will be deleted from Starling Two-Factor Authentication.

Settings

Topics:

Introduction to Settings

The Settings page of Starling Two-Factor Authentication is used for configuring and customizing your Starling Two-Factor Authentication application. All changes made on these pages will take effect immediately upon saving. The page consists of two tabs: General Settings tab and Token UI Settings tab

General Settings tab

The General Settings tab is displayed by default when Settings is clicked in the navigation bar.

The following setting appears in the Messages section:

SMS Installation Instructions

Enabled by default, this toggle allows you to select whether to send application installation instructions via SMS to newly added Starling Two-Factor Authentication users. If you have multiple Starling organizations, users will see each token listed separately within their application and not receive a new email with installation instructions.

The following settings appear in the User Authentication Methods section:

SMS

Enabled by default, this toggle allows you to select whether SMS will be an available two-factor authentication option for users logging in to a protected application. When enabled, users will be able to receive the requested token response via text message.

Phone Calls

Enabled by default, this toggle allows you to select whether automated phone calls will be an available two-factor authentication option for users logging in to a protected application. When enabled, users will be able to receive the requested token response via an automated phone call.

Interactive Phone Calls

Enabled by default, this toggle allows you to select whether interactive phone calls will be an available two-factor authentication option for users logging in to a protected application. When enabled, users will be able to receive instructions for generating a token response via a phone call.

OTP Length

This field allows you to select the character length (6-8) for one-time passwords. By default this is set to 7 characters.

Once you have completed configuring your Starling Two-Factor Authentication token, click Save Settings to save all settings (changes will take effect immediately) or Reset to return the token to the last saved settings.