Chat now with support
Chat with Support

Starling Two-Factor Authentication Current - Administration Guide

Starling Two-Factor Authentication Getting started Collaborators Users Approvals Integrations Hardware Tokens Settings Downloads

General Settings tab

The General Settings tab is displayed by default when Settings is clicked in the navigation bar.

The following setting appears in the Messages section:

SMS Installation Instructions

Enabled by default, this toggle allows you to select whether to send application installation instructions via SMS to newly added Starling Two-Factor Authentication users. If you have multiple Starling organizations, users will see each token listed separately within their application and not receive a new email with installation instructions.

The following settings appear in the User Authentication Methods section:

SMS

Enabled by default, this toggle allows you to select whether SMS will be an available two-factor authentication option for users logging in to a protected application. When enabled, users will be able to receive the requested token response via text message.

Phone Calls

Enabled by default, this toggle allows you to select whether automated phone calls will be an available two-factor authentication option for users logging in to a protected application. When enabled, users will be able to receive the requested token response via an automated phone call.

Interactive Phone Calls

Enabled by default, this toggle allows you to select whether interactive phone calls will be an available two-factor authentication option for users logging in to a protected application. When enabled, users will be able to receive instructions for generating a token response via a phone call.

OTP Length

This field allows you to select the character length (6-8) for one-time passwords. By default this is set to 7 characters.

Once you have completed configuring your Starling Two-Factor Authentication token, click Save Settings to save all settings (changes will take effect immediately) or Reset to return the token to the last saved settings.

Token UI Settings tab

The Token UI Settings tab can be accessed on the Settings page. The Token UI Settings tab is used for customizing your Starling Two-Factor Authentication token. The current token design is displayed on the right and automatically refreshes as changes are made to the settings.

Token Name

This field is used for setting the token name (by default, Starling 2FA). The name must be between 1-30 characters. If you have multiple Starling organizations then it is recommended that you assign a unique name for each to avoid confusion since a user will see each token listed separately within their application.

The following settings appear in the Token Logo section:

Main logo

Click the Upload button to locate and select the PNG file to use as the main logo. The image in this file must be no more than 588 x 214 pixels and the file size must be under 128kb.

Menu logo

Click the Upload button to locate and select the PNG file to use as the menu logo. The image in this file must be no more than 81 x 81 pixels and the file size must be under 64kb.

The following settings appear in the Token Colors section:

Label Color

This field is used to select the color of the token label. To edit the label color, click the box on the right side of the field to open a color selector dialog or type the hex color code directly into the field.

Code Color

This field is used to select the color of the token code. To edit the code color, click the box on the right side of the field to open a color selector dialog or type the hex color code directly into the field.

Background Color

This field is used to select the background color of the token. To edit the background color, click the box on the right side of the field to open a color selector dialog or type the hex color code directly into the field.

Timer Color

This field is used to select the color of the token timer. To edit the timer color, click the box on the right side of the field to open a color selector dialog or type the hex color code directly into the field.

Once you have completed customizing your Starling Two-Factor Authentication token, click Save Settings to save all settings (changes will take effect immediately) or Reset to return the token to the last saved settings.

Downloads

Topics:

Introduction to Downloads

The Downloads page is used to access downloads for the Starling 2FA application and on-premises components.

The following downloads are available:

Starling 2FA app

The Starling Two-Factor Authentication application is what is used to generate one-time passwords and receives push notification requests. When installing the application (regardless of platform), the phone number you first use to register is also your unique ID. This means that if you have multiple devices you want to register under the same account, you can install the application on a separate device by instead using the unique ID (the primary device phone number) to keep both devices under the same account.

The application is available at the following links depending on your desired platform:

IMPORTANT: The options for Windows and Macintosh will begin the download process automatically when the associated Download button is clicked.

  • Windows (64-bit)
  • Macintosh (64-bit)

You can also use the Get the app link (https://2fa.cloud.oneidentity.com/install) to automatically detect which version to install.

On-prem components

The Starling Two-Factor Authentication on-premises components available with a paid subscription are listed in this section. Use the Download button associated with each listed on-premises component to begin the installation process.

The following on-premises components are available:

NOTE: For more information, see the documentation specific to each component (https://support.oneidentity.com/starling-two-factor-authentication/hosted/technical-documents).

  • Starling 2FA RADIUS agent
  • Starling 2FA AD FS Adaptor
  • Starling 2FA Desktop Login
  • Starling 2FA HTTP module
Related Documents