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Starling Two-Factor Authentication Current - Administration Guide

Starling Two-Factor Authentication Getting started Collaborators Users Approvals Integrations Hardware Tokens Settings Downloads

Inviting an administrator to a service

The following procedure applies to organization administrators. It is designed to allow additional administrators to be added and to allow a new administrator to be invited to a service in cases where the last administrator assigned to that service has left the organization.

To invite an administrator to a service

  1. From the Starling home page, click the button associated with the service to which you want to invite a new administrator.
  2. Select Invite Administrator.
  3. Depending on the type of account, the following methods can be used for inviting a new administrator to the service:
    • To invite an administrator:
      1. Enter the name and email address of the user.
      2. Click Invite. An invitation to the service will be sent to the user.
    • To invite an administrator with an Azure AD work account:

      NOTE: This option is only available for organization administrators with an Azure AD work account.

      1. Click the drop-down menu field.
      2. In the blank search box, begin typing the name of the user. When you have located the user, select them from the list.
      3. Click Invite. An invitation to the service will be sent to the user.

Managing multiple Starling organizations

Starling users have the option of adding additional collaborators to their Starling Two-Factor Authentication service (Adding additional collaborators). In cases where an invited collaborator has already created a Starling organization, they can switch between organizations from within Starling.

To switch between Starling organizations

  1. From within the Starling Two-Factor Authentication service, click the button in the title bar to open a drop-down menu listing the names of the organizations to which you have access.

  2. Select the name of the organization to which you want to switch. The Starling Two-Factor Authentication service will update to display the information associated with the organization listed in the title bar.

Getting started

Topics:

Using the Starling Two-Factor Authentication service

Once you have added the Starling Two-Factor Authentication service to your One Identity Starling organization, as either a trial, hybrid, or paid subscription, you have full access to the Starling Two-Factor Authentication service.

To navigate through the service use the title bar along the top of the site, which contains the following links:

  • : If multiple organizations are associated with your account, this button (displaying the name of the organization you are currently viewing) appears and opens a drop-down menu that allows you to move between organizations. For more information, see Managing multiple Starling organizations.
  • : This button (displaying the first name of the account owner) opens a drop-down menu that allows you to select one of the following options:
    • My Services: Clicking this link takes you to the One Identity Starling home page.
    • Sign out: Clicking this link signs you out of One Identity Starling.
  • : This button opens a dialog displaying notifications related to your account.
  • : This button opens a drop-down menu that allows you to select one of the following options:
  • : This button opens a drop-down menu that allows you to select one of the following options:
    • 2FA Settings: Clicking this link opens the Settings page for Starling Two-Factor Authentication.
    • Starling Settings: Clicking this link opens the settings page where you can manage your entire Starling account. For more information, see the One Identity Starling User Guide.

The main pages available within Starling Two-Factor Authentication are listed in the navigation bar, which is located beneath the title bar:

  • Dashboard page: This is the home page of Starling Two-Factor Authentication and provides insight into your service. Helpdesk collaborators see a limited version of this page.
  • Collaborators page: This page is used to add additional collaborators to your Starling Two-Factor Authentication service. Primary Administrators have full access and permissions on this page, whereas Administrators will require a secondary approval from another Administrator or Primary Administrator before their changes will take effect.
  • Users page: This page is used for managing the user accounts associated with your Starling Two-Factor Authentication service. Helpdesk collaborators are able to access this page to generate temporary response codes for users.
  • Approvals page: This page is used for managing the approvals required when an Administrator makes changes to the collaborators or the subscription key.
  • Integrations page: This page is used for integrating Azure Active Directory with your Starling Two-Factor Authentication service.
  • Hardware Tokens page: This page is used for managing the hardware tokens associated with your Starling Two-Factor Authentication service. Helpdesk collaborators are able to access a limited version of this page.
  • Settings page: This page is used to customize the settings used by Starling Two-Factor Authentication (General Settings tab) and the Starling 2FA app (Token UI Settings tab).
  • Downloads: This page is used to download the Starling 2FA application and the Starling Two-Factor Authentication on-premises components.
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