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Starling Two-Factor Authentication Hosted - AD FS Adapter Administrator Guide

Connecting Starling for authentication

To use the Starling two-factor authentication for AD FS Adapter, you must first connect to Starling using the Starling Join option available for One Identity on-premises products.

To obtain a Starling Two-Factor Authentication subscription and register with Starling, click

NOTE: If you do not have a Starling account, for more information on creating a Starling account, see One Identity Starling User Guide.

To connect Starling for authentication, see

Prerequisites to connect AD FS Adapter to Starling

The following are the prerequisites to connect AD FS Adapter to Starling:

  • User must have an One Identity Starling account. For more information on creating a One Identity Starling account, see the Starling Two-Factor Authentication Administration Guide.
  • The Starling Account must be activated with a valid Two-Factor Authentication subscription.

Connecting AD FS Adapter to Starling

Connecting AD FS Adapter to Starling

After the pre-requisites to connect to Starling are met, connect AD FS Adapter to Starling using the Starling Join option available for One Identity on-premises products.

To connect and configure One Identity Starling for authentication

  1. On the AD FS Adapter window, click Connect Starling.

    The Connect Starling window is displayed.

  2. Click Connect my account.

    You are redirected to the One Identity Starling authentication window.

  3. Provide your Starling credentials and click SIGN IN.
  4. In the Join to Starling window, click Accept.

NOTE: If you are a member of more than one Starling organization, use the drop-down to select the organization to which you want to connect.

  1. Click Join.

    After successful authentication, you are redirected to the One Identity Starling Two-Factor Authentication Connect Starling window.

NOTE: To connect to a different organization in your One Identity Starling account, click Change Account.

If the connection is unsuccessful, a message is displayed providing the details of the error and the previously connected account is continued to be used. In such a case, it is recommended to contact support for any help.

NOTE: If there are network issues or if Starling is down, your account may get disconnected. In such cases, click Reconnect. To test the validity of your account connection, click Test connection.

Configuring Push notification settings

Push notification enables you to approve or deny login requests. These requests facilitate an end-to-end encrypted communication between the application and a secured authentication service. Accurate configuration of the push notification allows you to Approve or Deny a login attempt.

To configure the push notification settings

  1. On the Starling Two-Factor AD FS Adapter Configuration page, click Push notifications.

The Push notifications window is displayed.

  1. In the Message field, enter the message that is to be displayed in the Starling Two-Factor application. The message size must range between 10 to 50 characters.
  2. In the Timeout (seconds) field, from the drop-down menu, select the timeout duration or the validity of the notification.


  • By default, 30 seconds is set as a time-out duration for notifications.
  • Select Other in the drop-down menu, to specify the customized timeout duration in seconds.
  1. Click Save Settings after completing the configuration.
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