After the installation and configuration of Starling Two-Factor Desktop Login on the computer, log out and log in to the computer again.
When you log in to Windows locally or remotely with a valid Active Directory username and password, Starling Two-Factor Desktop Login sends a push notification to Starling 2FA app automatically after the primary authentication is successful. To use another method to log in, click Sign in with another option link from the Verify Your Account window. After clicking, the Verify With A Token window is displayed. Based on the option selected, the token response is provided through SMS, Phone Call or the Starling 2FA app.
|NOTE: When you try to log in to the Starling Two-Factor Desktop Login application for the first time and if the Starling 2FA app is not installed, you will receive an SMS asking you to install the Starling 2FA app.|
Use one of the following methods for Two-Factor Authentication.
Using push notifications
To receive a push notification, your phone number must be registered with your Starling account. You can approve or deny a push notification that is sent to your phone.
NOTE: If your phone does not receive a push notification, perform the following procedure:
OTP can be obtained through one of the following methods.
To generate OTP through SMS
To generate OTP through phone call
On the Starling Two-Factor Authentication Verify With A Token window, click Phone Call. Your phone with the registered phone number will receive a call.
Enter the received OTP in the token response field of the Starling Two-Factor Authentication Verify With A Token window, and click Verify to log in.