Starling Two-Factor Authentication Hosted - HTTP Module Administration Guide

OTP through SMS

OTP through SMS

To generate OTP through SMS:

  1. On Starling 2FA authentication token response page, click Send SMS. You will receive an SMS.
  2. Enter the OTP received through SMS, in the token response field of the Starling 2FA authentication token response page, and click Continue to log in.

OTP through phone call

To generate OTP through phone call:

  1. On the Starling 2FA authentication token response page, click Phone Call. You will receive a phone call.
  2. Enter the OTP received from the phone call, in the token response field of the Starling 2FA authentication token response page, and click Continue to log in.

OTP through Starling 2FA app

OTP through Starling 2FA app

To generate OTP through Starling 2FA app:

  1. If you have installed Starling 2FA app, then your token will be added to Starling 2FA app. If you have not installed Starling 2FA app, install the app and register your phone number (Install the app either from the SMS you have received or from the app store). Your token will be added to Starling 2FA app.
  2. Enter the OTP received from the Starling 2FA application, in the token response field of the Starling 2FA authentication token response page, and click Continue to log in.

NOTE: Starling 2FA app can be used for two-factor authentication on Android, iOS and Chrome.

Push notifications in Starling 2FA app

To use push notifications:

NOTE: To use push notifications you must install Starling 2FA app and register your phone number.

  1. If you have not installed Starling 2FA app, install the app from the app store.
  1. Open Starling 2FA app and go to OneTouch menu.
  2. Approve the request in the Pending tab to log in to the client application.
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