When you log in to the protected web site locally or remotely with a valid Active Directory username, Starling Two-Factor HTTP Module sends a push notification to Starling 2FA app automatically. Alternatively, you can click Sign-in with other options link from the Starling Two-Factor Authentication Log-in page. After clicking the link, the Token Response page is displayed. Based on the option selected, the token response is provided through SMS, Phone Call, or the Starling 2FA app.
When you log in to the application for the first time, during two-factor authentication, you will receive an SMS to install the Starling 2FA app if:
Use one of the following methods for Two-Factor Authentication.
To generate OTP through SMS
On the Starling Two-Factor Authentication Token response page, click Send SMS. You will receive an OTP through SMS on the registered phone number
Enter the received OTP in the token response field of the Starling Two-Factor Authentication Token Response page, and click Continue to log in.
To generate OTP through phone call
On the Starling Two-Factor Authentication Token response page, click Phone Call. You will receive a phone call on the registered mobile number.
Enter the received OTP in the token response field of the Starling Two-Factor Authentication Token Response page, and click Continue to log in.
To generate OTP through Starling 2FA app
If you have installed Starling 2FA app, your account is added to Starling 2FA app. If you have not installed the Starling 2FA app, install the app and register your phone number. Your account will be added to the Starling 2FA app.
NOTE: Install the Starling 2FA app either by clicking the link in the SMS you have received or from the app store.
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