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Starling Two-Factor Authentication Hosted - HTTP Module Release Notes

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 3: General known issues
Known Issue Issue ID

When user clicks Change Account in Connect Starling tab and denies joining Starling after entering the credentials, and then tries to rejoin Starling, the Login to Starling window displays previously stored session details.


Close and reopen the configuration tool window to view the login page again so that the user can use any account to connect to Starling.


A warning message is displayed in Starling Two-Factor authentication page if the user has selected 'Use SSL' checkbox in the configuration tool and not configured LDAP over SSL in domain controller.


Configure LDAP over SSL in domain controller.


Starling Two-Factor authentication does not work if ISAPI agent and Starling 2FA HTTP module both are added for the same site.


Deselect the protected site from ISAPI agent.


Starling Two-Factor authentication may not be launched if user selects an inter nal path(s) or a section of a web application are selected.


Select the entire web application.


Upgrade and installation instructions

To upgrade to the latest version of One Identity Starling Two-Factor HTTP Module, run the Starling.2FA.HttpModule.exe file and follow the on-screen instructions. After upgrading to the latest version, the configuration settings will be retained.

  • In case of an upgrade from Starling Two-Factor HTTP Module 2.x to 3.0, you must connect to Starling as the Subscription key related provision is removed. You can connect to Starling using the credentials that were used earlier to create the Starling account.
  • Post upgrade, all configurations that were part of the earlier version of the HTTP Module will be retained. For information on connecting to Starling, see Connecting Starling for authentication section in the Admin Guide.

System requirements

Before installing Starling Two-Factor HTTP Module 3.0, ensure that your system meets the following minimum hardware and software requirements.

Hardware requirements

Table 4: Hardware requirements
Requirement Details
Processor 1.4 GHz or faster, x64 architecture
Memory 4 GB
Hard disk space 50 MB or more
Operating system

Windows Server 2019

Windows Server 2016

Windows Server 2012 R2

Windows Server 2012

Software requirements

Table 5: Software requirements


Microsoft .NET Framework Microsoft .NET Framework 4.5.2 or later
Microsoft IIS 7.0 or later

Windows firewall port


.NET Framework for Default application pool in IIS

4.0 or later

Product licensing

Use of this software is governed by the Software Transaction Agreement found at This software does not require an activation or license key to operate.

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