Starling Two-Factor Authentication Hosted - Release Notes

Release Notes

One Identity Starling Two-Factor Authentication

Release Notes

19 June 2019

These release notes provide information about the 19 June 2019 Starling Two-Factor Authentication release.


About this release

One Identity Starling Two-Factor Authentication is designed to support non-federated applications and applications that act as an Identity Provider (IdP), to accept a one-time password (OTP) for two-factor authentication. It provides OTP by SMS, phone call or Starling 2FA app. It also supports push notifications, where users receive approval requests on their Starling 2FA app for two-factor authentication. An application that uses Starling Two-Factor Authentication is able to validate OTP and redirect all OTP and push notification management workflows to Starling Two-Factor Authentication. Starling Two-Factor Authentication provides a single interface for two-factor authentication.

Starling Two-Factor Authentication 19 June 2019 is a general release.

New features

New features in the 19 June 2019 release of Starling Two-Factor Authentication:

  • New user interface – The Starling Two-Factor Authentication service has been redesigned to improve your experience and create a more seamless transition as you move between Starling services.
  • Mobile compatibility – Some functionalities within Starling Two-Factor Authentication can now be performed from mobile devices.

  • Configurable one-time password length – You can now select a character length (6-8) for one-time passwords.

See also:

The following were new features in previous releases of Starling Two-Factor Authentication.

Resolved issues

The following is a list of issues addressed in this release.

Table 1: General resolved issues
Resolved Issue Issue ID

On the Users page, you are unable to filter results based on country code.


Canceling out of saved changes when leaving a page may result in a stuck loading dialog.

Workaround: Refresh the page (F5).


The following issues were resolved in previous releases of Starling Two-Factor Authentication.

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 6: General known issues
Known Issue Issue ID

Error message stating that an Administrator is unable to remove the last Primary Administrator from Starling Two-Factor Authentication is not appearing. The Primary Administrator is not removed even though the error message does not appear.


Leaving the Settings page discards unsaved changes without prompting for confirmation.


Collaborator invites and approval requests randomly failing for Administrators.

Workaround: Delete any failed approval and try as a Primary Administrator.


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