Starling Two-Factor Authentication Hosted - Release Notes

Release Notes

One Identity Starling Two-Factor Authentication

Release Notes

14 April 2019

These release notes provide information about the 14 April 2019 Starling Two-Factor Authentication release.


About this release

One Identity Starling Two-Factor Authentication is designed to support non-federated applications and applications that act as an Identity Provider (IdP), to accept a one-time password (OTP) for two-factor authentication. It provides OTP by SMS, phone call or Starling 2FA app. It also supports push notifications, where users receive approval requests on their Starling 2FA app for two-factor authentication. An application that uses Starling Two-Factor Authentication is able to validate OTP and redirect all OTP and push notification management workflows to Starling Two-Factor Authentication. Starling Two-Factor Authentication provides a single interface for two-factor authentication.

Starling Two-Factor Authentication 14 April 2019 is a general release.

New features

New features in the 14 April 2019 release of Starling Two-Factor Authentication:

  • There are no new features for this release. See below for information regarding new features in previous releases.

See also:

The following were new features in previous releases of Starling Two-Factor Authentication.

Resolved issues

The following is a list of issues addressed in this release.

Table 1: General resolved issues
Resolved Issue Issue ID

On the Dashboard, adding a collaborator again with a different role, changes the role of the existing collaborator to a new role.

Workaround: Use the Edit collaborator window to change the role of a collaborator.

The following issues were resolved in previous releases of Starling Two-Factor Authentication.

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 4: General known issues
Known Issue Issue ID

When you try to open the Starling Two-Factor Authentication service, the following ambiguous error message is displayed: The user account is suspended. This error message means that the subscription has expired.


The Collaborator page CUI control (buttons) does not reset after performing an operation on the selected item.


On the Users page, you are unable to filter results based on country code.


When using the Edge browser, the Approvals page incorrectly displays the status of the requests as pending. Attempting to manage approval requests using Edge may result in errors.

Workaround: Do not use Edge to view or manage approvals.


Canceling out of saved changes when leaving a page may result in a stuck loading dialog.

Workaround: Refresh the page (F5).


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