Starling Two-Factor Authentication Hosted - Starling Two-Factor Authentication Administration Guide

What you can do with One Identity Starling Two-Factor Authentication

If your organization wants to enable two-factor authentication on a product, you can purchase Starling Two-Factor Authentication subscription. When your organization purchases the subscription, a subscription gets created and you receive an invitation to access Starling Two-Factor Authentication Dashboard.

To configure Starling Two-Factor Authentication in your product, you have to provide the subscription key that is available on the Starling Two-Factor Authentication Dashboard or, join your product to a Starling account. For more information on configuring Starling Two-Factor Authentication in your product, see the relevant section in the documentation set of your product.

On Starling Two-Factor Authentication Dashboard, you can do the following:

  • Add or delete collaborators (Administrators and Helpdesk users)
  • Manage the user status of the service
  • Monitor the service usage statistics
  • View the license details and subscription details
  • View and change the subscription key
  • Modify the user authentication settings
  • Customize the token appearance on the Starling 2FA app

Logging in to Starling Two-Factor Authentication dashboard

To log in to the dashboard:

  1. Log in to Starling account. If you are logging in to the Starling account for the first time, do one of the following:
    • If you have a Starling account, when a subscription is created for you, you will receive a Starling invitation email. Click the link in the email and log in to the Starling account.
    • If you do not have a Starling account, when a subscription is created for you, you will get a Starling Sign-up email to complete a registration process to create a Starling account. Complete the registration and log in using the credentials that you have provided during registration. For account creation details, see the One Identity Starling User Guide.
  2. Under My Services, click Two-Factor Authentication.

    Starling Two-Factor Authentication Dashboard is displayed.

Managing subscription

The Dashboard tab displays the details of Starling Two-Factor Authentication service usage statistics for the current month, license details, subscription details and the subscription key. These details help in tracking and managing the subscription.

Starling 2FA services can be used either by joining a client product to Starling using the Join functionality or, by using a subscription key. This depends on the version of the client product that is being used.

NOTE: Please refer the appropriate version of the client product documentation, for the configuration steps.

Stand-alone Subscription

Stand-alone Subscription

Customers can buy stand-alone subscriptions depending on the number of user licenses required. Number of users using the services is dependent on the number of licenses purchased.

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