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syslog-ng Store Box 5.0.3 - Administration Guide

Preface Introduction The concepts of SSB The Welcome Wizard and the first login Basic settings User management and access control Managing SSB Configuring message sources Storing messages on SSB Forwarding messages from SSB Log paths: routing and processing messages Configuring syslog-ng options Searching log messages Searching the internal messages of SSB Classifying messages with pattern databases The SSB RPC API Troubleshooting SSB Security checklist for configuring SSB About us Third-party contributions

Date and time configuration

Date and time related settings of SSB can be configured on the Date & Time tab of the Basic page.

Figure 25: Basic Settings > Date & Time — Set date and time


It is essential to set the date and time correctly on SSB, otherwise the date information of the logs will be inaccurate.

SSB displays a warning on this page and sends an alert if the time becomes out of sync.

To explicitly set the date and time on SSB, enter the current date into respective fields of the Date & Time Settings group and click Set Date & Time.


If the time setting of SSB is very inaccurate (that is, the difference between the system time and the actual time is great), it might take a long time to retrieve the date from the NTP server. In this case, click Sync now to sync the time immediately using SNTP.

When two SSB units are operating in high availability mode, the Sync now button is named Sync Master, and synchronizes the time of the master node to the NTP server. To synchronize the time between the master and the slave nodes, click Sync Slave to Master.

Configuring a time (NTP) server


To retrieve the date automatically from a time server, complete the following steps.


It is not recommended to change the timezone, because logspace rotation is based on your currently configured local timezone. If you change the timezone, you will not be able to search in your previously stored logs. Before changing the timezone, contact our Support Team.

  1. Select your timezone in the Timezone field.

  2. Enter the IP address of an NTP time server into the Address field.

  3. Click Commit.

  4. Click the and icons to add new servers or delete existing ones.

SNMP and e-mail alerts

You can configure e-mail and SNMP alerts on the Basic Settings > Management page.

Figure 26: Basic Settings > Management — Configure SNMP and e-mail alerts

Configuring e-mail alerts


To configure e-mail alerts, complete the following steps:

  1. Navigate to Basic Settings > Management > Mail settings.

  2. Enter the IP address or the hostname of the mail server into the SMTP server address field.

    Figure 27: Basic Settings > Management > Mail settings — Configure e-mail sending

  3. Enter the e-mail address where you want to receive e-mails from into the Send e-mails as field. This can be useful for e-mail filtering purposes. SSB sends e-mails from the address provided here. If no e-mail address is entered, e-mails will be sent from the default e-mail address.

  4. Enter the e-mail address of the administrator into the Administrator's e-mail address field. SSB sends notifications related to system-events (but not alerts and reports) to this address.

  5. Enter the e-mail address of the administrator into the Send e-mail alerts to field. SSB sends monitoring alerts to this address.

  6. Enter the e-mail address the person who should receive traffic reports from SSB into the Send reports to field. For details on reports, see Reports.


    To get alert e-mails, provide an e-mail address in this field. Sending alerts fails if these settings are incorrect, since the alerting e-mail address does not fall back to the administrator's e-mail address by default.

  7. Click Commit.

  8. Click Test to send a test message.

    If the test message does not arrive to the server, check if SSB can access the server. For details, see Troubleshooting SSB.

  9. Navigate to Basic Settings > Alerting & Monitoring and select in which situations should SSB send an e-mail alert. For details, see Configuring system monitoring on SSB.

  10. Click Commit.

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