SNMP destinations and SQL sources have been removed in the SSB 5.2.0 release

Do not upgrade to SSB 5.2.0 if you are currently using and want to continue to use:

• SNMP destinations
• SQL sources

These functionalities have been removed from SSB starting with version 5.2.0. Upgrading from 5 LTS and its minor versions would mean that you would have to upgrade to 5.2.0 - to continue to receive support for the product.

Staying on 5 LTS and its minor versions means that you will not have access to the HDFS destination functionality available in SSB starting with version 5.1.0, however, you will continue to get support for 3 years after the original publication date of 5 LTS (December 2017) and for 1 year after the next LTS release is published (whichever date is later).

Pyramid hardware is not supported

SSB 5 LTS is not supported on the following hardware: SSB N1000, SSB N1000d, SSB N5000, SSB N10000.

In case you have SSB deployed on other, newer hardware or you have SSB 4 LTS, those will not be affected in any way. The version policy applies to those. For details, open the SSB product page on the Support Portal and navigate to Product Life Cycle & Policies > Product Support Policies > Software Product Support Lifecycle Policy.

If you wish to take advantage of new features and remain supported beyond the end date of the Extended Support phase, you need to upgrade your hardware. For assistance with your hardware upgrade, contact our Sales Team. For further inquiries, contact our Support Team.

If you do not know the type of your hardware or when it was purchased, complete the following steps:

1. Login to SSB.

2. Navigate to Basic Settings > Troubleshooting > System debug, click Collect and save current system state info, and save the file.

3. Open a ticket at https://support.oneidentity.com/create-service-request.

4. Attach the file you downloaded from SSB in Step 1.

5. We will check the type of your hardware and notify you.