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syslog-ng Store Box 6.1.0 - Administration Guide

Preface Introduction The concepts of SSB The Welcome Wizard and the first login Basic settings User management and access control Managing SSB Configuring message sources Storing messages on SSB Forwarding messages from SSB Log paths: routing and processing messages Configuring syslog-ng options Searching log messages Searching the internal messages of SSB Classifying messages with pattern databases The SSB RPC API Monitoring SSB Troubleshooting SSB Security checklist for configuring SSB

Notes about counting the licensed hosts

  • If the actual IP address of the host differs from the IP address received by looking up its IP address from its hostname in the DNS, the syslog-ng server counts them as two different hosts.
  • The chain-hostnames() option of syslog-ng can interfere with the way SSB counts the log source hosts, causing syslog-ng to think there are more hosts logging to the central server, especially if the clients sends a hostname in the message that is different from its real hostname (as resolved from DNS). Disable the chain-hostnames() option on your log source hosts to avoid any problems related to license counting.
  • If the number of Log Source Hosts reaches the license limit, the SSB server will not accept connections from additional hosts. The messages sent by additional hosts will be dropped, even if the client uses a reliable transport method (for example, ALTP).
  • If the no-parse flag is set in a message source on the SSB server, SSB assumes that the message arrived from the host (that is, from the last hop) that sent the message to SSB, and information about the original sender is lost.

Licensing benefits

Buying a syslog-ng Store Box (SSB) license permits you to perform the following:

  • Deploy one instance of the syslog-ng Store Box appliance as a central log collector server.

  • The syslog-ng Store Box license also allows you to download the syslog-ng Premium Edition application (including the syslog-ng Agent for Windows application) and install it on hosts within your organization (on any supported platform) to use it as a log collector agent (client) for syslog-ng Store Box. You cannot redistribute the application to third parties.

The syslog-ng Store Box license determines the number of individual hosts (also called log source hosts) that can send log messages to SSB.

License grants and legal restrictions are fully described in the Software Transaction, License and End User License Agreements. Note that the Software Transaction, License and End User License Agreements and the syslog-ng Store Box Product Guide apply only to scenarios where the Licensee (the organization who has purchased the product) is the end user of the product. In any other scenario — for example, if you want to offer services provided by syslog-ng Store Box to your customers in an OEM or a Managed Service Provider (MSP) scenario — you have to negotiate the exact terms and conditions with One Identity.

License types

Perpetual license

Buying a license for a One Identity product allows you to use the product as described in the Software Transaction, License and End User License Agreements.

You can download and use the latest Long Term Supported (LTS) Release of the product, and any subsequent Feature Release that is based on the Long Term Supported Release that was valid when you bought the license. To access the next Long Term Supported (LTS) Release, you must have a valid support package when the next Long Term Supported (LTS) Release is published.

Example: Accessing updates example

A customer's Support Service Agreement for syslog-ng Store Box (SSB) has expired and the customer did not renew it. At the time of expiration, the latest available versions were SSB 4 LTS and SSB 4 F3. In this case, the customer can access the current and future revisions of these versions, but they will not have access to future releases such as 4 F4 or 5 LTS when they are released.

Buying a subscription-based license automatically includes product support and access to the latest software versions.

You can download your licenses and the purchased software from the support portal.

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