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syslog-ng Store Box 6.3.0 - Administration Guide

Preface Introduction The concepts of SSB The Welcome Wizard and the first login Basic settings User management and access control Managing SSB Configuring message sources Storing messages on SSB Forwarding messages from SSB Log paths: routing and processing messages Configuring syslog-ng options Searching log messages Searching the internal messages of SSB Classifying messages with pattern databases The SSB RPC API Monitoring SSB Troubleshooting SSB Security checklist for configuring SSB

StorCLI's PD LIST (Physical Drive)

Device ID (DID)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdDeviceID
Type: Integer32

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'DID' output in 'PD LIST'.
Drive Group (DG)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdDriveGroup
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'DG' output in 'PD LIST'.
Enclosure Device ID and Slot Number (EID:Slt)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdEnclosureDeviceIDAndSlotNumber
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'EID:Slt' output in 'PD LIST'.
Interface (Intf)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdInterface
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Intf' output in 'PD LIST'.
Media Type (Med)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdMediaType
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Med' output in 'PD LIST'.
Model
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdModel
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Model' output in 'PD LIST'.
Protection Info (PI)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdProtectionInfo
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'PI' output in 'PD LIST'.
Sector Size (SeSz)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdSectorSize
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'SeSz' output in 'PD LIST'.
Self Encrypting Drive (SED)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdSelfEncryptingDrive
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'SED' output in 'PD LIST'.
Size
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdSize
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Size' output in 'PD LIST'. The size of the physical drive.
Spun (Sp)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdSpun
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Sp' output in 'PD LIST'.
State
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPdState
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'State' output in 'PD LIST'.
SSB-SNMP-MIB::ssbHardwareRaidPDTable
For which systems and configurations is it applicable? When this particular hardware supports this particular (T4, T10, S, M) RAID type.
Value change frequency The table's contents are not supposed to change (except for when one or more disks within the RAID fail, or in case of disk error).
Related issues and issue indicators In case of hardware error or disk error, one or more disks within the RAID may fail. In this case, the HotSpare will take the faulty disks' place and it is advisable to find out what caused disk failure.

Solution:

StorCLI's Drive State

Drive Temperature
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidDriveTemperature
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Drive Temperature' output from the 'Drive State' information list.
Media Error Count
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidMediaErrorCount
Type: Integer32

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Media Error Count' output from the 'Drive State' information list.
Other Error Count
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidOtherErrorCount
Type: Integer32

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Other Error Count' output from the 'Drive State' information list.
Predictive Failure Count
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidPredictiveFailureCount
Type: Integer32

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Predictive Failure Count' output from the 'Drive State' information list.
Shield Counter
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidShieldCounter
Type: Integer32

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Shield Counter' output from the 'Drive State' information list.
S.M.A.R.T alert flagged by drive
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidSmartAlertFlaggedByDrive
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'S.M.A.R.T alert flagged by drive' output from the 'Drive State' information list.
S.M.A.R.T BBM Error Count
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidSmartBBMErrorCount
Type: Integer32

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'BBM Error Count' output from the 'Drive State' information list. This information only present on machines T4, and T10.
S.M.A.R.T Enclosure Device ID and Slot Number (EID:Slt)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidSmartEnclosureDeviceIDAndSlotNumber
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'EID:Slt' output from the 'Drive' information list.

StorCLI's VD LIST (Virtual Drive)

Access
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdAccess
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Access' output in 'VD LIST'.
Cache
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdCache
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Cache' output in 'VD LIST'.
Consist
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdConsist
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Consist' output in 'VD LIST'.
Drive Group and Virtual Drive (DG/VD)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdDriveGroupAndVirtualDrive
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'DG/VD' output in 'VD LIST'.
Name
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdName
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Name' output in 'VD LIST'. The name of the virtual drive.
Scheduled Check Consistency (sCC)
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdScheduledCheckConsistency
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'sCC' output in 'VD LIST'.
Size
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdSize
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'Size' output in 'VD LIST'. The size of the virtual drive.
State
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdState
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'State' output in 'VD LIST'. The type of the virtual drive.
Type
SNMP object: SSB-SNMP-MIB::ssbHardwareRaidVdType
Type: string

Community (v2c) /

Context (v3)

System
Short description: The value of StorCLI's 'TYPE' output in 'VD LIST'. The type of the virtual drive.
SSB-SNMP-MIB::ssbHardwareRaidVDTable
For which systems and configurations is it applicable? When this particular hardware supports this particular (T4, T10, S, M) RAID type.
Value change frequency The values in this table are not supposed to change.
Related issues and issue indicators If the value of table element ssbHardwareRaidVdState is other than Optl and there is no RAID synchronization (which is indicated by object value SSB-SNMP-MIB::ssbHardwareRaidSyncRate), it indicates a RAID status error.

Solution:

  • The statuses indicating that the RAID is in degraded mode probably indicate physical disk error. For technical assistance, contact our Support Team.

Monitoring software RAID

SNMP object: SSB-SNMP-MIB::ssbSoftwareRaid
Type: This is a grouping node

Community (v2c) /

Context (v3)

System
Short description: Detailed information about software Raid devices

Description: Monitor syslog-ng Store Box(SSB)'s software RAID, which is responsible for providing disk availability (https://en.wikipedia.org/wiki/RAID#Software-based) for example, if a disk fails. It is used to monitor the status of the disks in an SSB T1 appliance.

Available on SSB appliances (except T1), on the SNMP community provided by the boot-firmwares, that is, the ID-based communities on the Basic Settings > Monitoring > SNMP agent settings page.

Software RAID device name
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidDeviceName
Type: string

Community (v2c) /

Context (v3)

System
Short description: Name of the software Raid device
Software RAID device status
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidDeviceStatus
Type: string

Community (v2c) /

Context (v3)

System
Short description: Status of the software Raid device (active / degraded / resync / resync-delayed)
Software RAID device RAID level
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidDeviceRaidLevel
Type: string

Community (v2c) /

Context (v3)

System
Short description: Current Raid level of the software Raid device
RAID synchronization progress
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidDeviceSyncProgress
Type: Integer32 (%)

Community (v2c) /

Context (v3)

System
Short description: Raid synchronization progress
RAID synchronization speed
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidDeviceSyncSpeed
Type: Integer32 (KiB/sec)

Community (v2c) /

Context (v3)

System
Short description: Raid sync speed
SSB-SNMP-MIB::ssbSoftwareRaidDeviceTable
For which systems and configurations is it applicable? When this particular hardware has a software RAID (T1).
Value change frequency The values of these table elements rarely change. In particular, the table columns ssbSoftwareRaidDeviceSyncProgress and ssbSoftwareRaidDeviceSyncSpeed only have values in case of RAID synchronization.
Related issues and issue indicators

1. If ssbSoftwareRaidDeviceSyncProgress does not reach 100% for a long time, and the percentage or progress value does not change, either.

2. If the returned value for ssbSoftwareRaidDeviceSyncSpeed is too low or stops for a long time.

3. If ssbSoftwareRaidDeviceStatus returns degraded.

Solution:

Block device name
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidBlockDeviceName
Type: string

Community (v2c) /

Context (v3)

System
Short description: Name of the block device
Block device S.M.A.R.T health check status
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidBlockDeviceSMARTHealthCheckStatus
Type: string

Community (v2c) /

Context (v3)

System
Short description: S.M.A.R.T health check status for the block device
Block device temperature
SNMP object: SSB-SNMP-MIB::ssbSoftwareRaidBlockDeviceTemperature
Type: Integer32 (Celsius)

Community (v2c) /

Context (v3)

System
Short description: Current temperature of the block device
SSB-SNMP-MIB::ssbSoftwareRaidBlockDeviceTable
For which systems and configurations is it applicable? When this particular hardware has a software RAID (T1).
Value change frequency

1. BlockDeviceTemperature may change depending on disk load. It is an ambient analog value, and thus continuously changing, but not problematic within a given value range. Note that manufacturing standards allow for a maximum of 60-70 °C, with a normal temperature range of 35-45 °C.

2. RAIDBlockDeviceSMARTHealthCheckStatus is not supposed to change. Ideally, it is supposed to return Passed. If it returns Failed, it indicates an issue.

Related issues and issue indicators

1. If BlockDeviceTemperature is too high for too long. Note that manufacturing standards allow for a maximum of 60-70 °C, with a normal temperature range of 35-45 °C.

2. If RAIDBlockDeviceSMARTHealthCheckStatus returns Failed.

Solution:

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