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syslog-ng Store Box 7.2.0 - Administration Guide

Preface Introduction The concepts of SSB The Welcome Wizard and the first login Basic settings User management and access control Managing SSB Configuring message sources Storing messages on SSB Forwarding messages from SSB Log paths: routing and processing messages Configuring syslog-ng options Searching log messages Searching the internal messages of SSB Classifying messages with pattern databases The SSB RPC API Monitoring SSB Troubleshooting SSB Security checklist for configuring SSB Glossary

Monitoring web server, root CA and TSA certificates

Certain properties of the SSL certificates on Basic Settings > Management > SSL certificate can be monitored in a table format.

SNMP object: SSB-SNMP-MIB::ssbServerCertificateTable
Type: This is a grouping node

Community (v2c) /

Context (v3)

Data
Short description: Detailed information about syslog-ng Store Box(SSB) server certificates
Certificate table index
SNMP object: SSB-SNMP-MIB::ssbCertificateIndex
Type: index
Short description: The index of the certificate or certificate chain in this table.
Certificate Title field
SNMP object: SSB-SNMP-MIB::ssbCertificateTitle
Type: string

Community (v2c) /

Context (v3)

Data
Short description: The purpose SSB uses the certificate or certificate chain for.
Certificate "Subject" field
SNMP object: SSB-SNMP-MIB::ssbCertificateSubject
Type: string

Community (v2c) /

Context (v3)

Data
Short description: The 'Subject' field of the certificate. In case of certificate chains, the 'Subject' field of the end-entity certificate (also called the server certificate).
Certificate "Not before" field
SNMP object: SSB-SNMP-MIB::ssbCertificateNotBefore
Type: date-time string

Community (v2c) /

Context (v3)

Data
Short description: The 'Not before' field of the certificate in generalized ASN.1 format (YYYYMMDDhhmmssZ or YYYYMMDDhhmmss+hhmm or YYYYMMDDhhmmss-hhmm). In case of certificate chains, this is the latest 'Not before' date of the certificates in the chain.
Certificate "Not after" field
SNMP object: SSB-SNMP-MIB::ssbCertificateNotAfter
Type: date-time string

Community (v2c) /

Context (v3)

Data
Short description: The 'Not after' field of the certificate in generalized ASN.1 format (YYYYMMDDhhmmssZ or YYYYMMDDhhmmss+hhmm or YYYYMMDDhhmmss-hhmm). In case of certificate chains, this is the earliest 'Not after' date of the certificates in the chain.

Troubleshooting SSB

This section describes the tools to detect networking problems, and also how to collect core files and view the system logs of syslog-ng Store Box (SSB).

Topics:

Locating the SSB appliance in the server room

SSB T4 and SSB T10

To find syslog-ng Store Box (SSB) appliance T4 and SSB T10 in the server room, you can use IPMI to control the front panel and back panel identify lights.

  1. On SSB T4 and SSB T10, navigate to Basic Settings > System > Hardware information > Blink system identification lights.

  2. To blink the blue LEDs on the front and back of the SSB appliance, click On.

    NOTE: SSB T1 does not support identify lights.

Alternatively, use the command line as follows:

  1. To start the blinking of the blue LEDs on the front and back of the SSB appliance, enter:

    ipmitool chassis identify force

  2. To stop the blinking of the blue LEDs on the front and back of the SSB appliance, enter:

    ipmitool chassis identify 0

syslog-ng Store Box Appliance 3000 and syslog-ng Store Box Appliance 3500

To locate syslog-ng Store Box Appliance 3000 and syslog-ng Store Box Appliance 3500, look for an appliance that has a white front panel with a light blue One Identity logo on it.

Network troubleshooting

The Troubleshooting menu provides a number of diagnostic commands to resolve networking issues. Logfiles of syslog-ng Store Box(SSB) can also be displayed here — for details, see Viewing logs on SSB.

Figure 242: Basic Settings > Troubleshooting > System debug — Network troubleshooting with SSB

The following commands are available:

  • ping: Sends a simple message to the specified host to test network connectivity.

  • traceroute: Sends a simple message from SSB to the specified host and displays all hosts on the path of the message. It is used to trace the path the message travels between the hosts.

  • connect: Attempts to connect the specified host using the specified port. It is used to test the availability or status of an application on the target host.

To run one of the commands above

  1. Navigate to Basic Settings > Troubleshooting.

  2. Enter the IP address or the hostname of the target host into the Hostname field of the respective command. For the Connect command, enter the target port into the Port field.

  3. Click the respective action button to execute the command.

  4. Check the results in the popup window. Log files are displayed in a separate browser window.

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