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syslog-ng Store Box 7.2.0 - Release Notes

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 1: General known issues
Known Issue Issue ID

Due to the kernel security update of SSB 7.1.0F, you may experience the following issues in the SSB appliance:

  • Indexing performance may decrease.

  • Indexing of incoming logs may fail.

  • Saved logs may be inaccessible for search operations until the affected logs are not reindexed manually.

These issues are scheduled to be fixed depending on future priority evaluation.


Product licensing

To enable a trial license

  1. Log in to the Trial Licenses page. Watch the short demo under How to Create a Trial License using Trial Depot?.

  2. Request a Trial License using the Trial Depot.

    The license keys will be emailed to you.

  3. Once you have the license keys, download the ISO image from the Free Trial of syslog-ng Store Box page.

To enable a purchased commercial license

  1. Navigate to My Account > My License Assets on the support portal.
  2. To access your license key, click Retrieve Key next to your product.
  3. Once you have the license keys, navigate to My Account > My Products and click Download next to your product. The Download Software page is displayed.
  4. Download the ISO image (install cdrom) of your product.

If you need help with accessing your license, navigate to the Licensing Assistance page, and follow the instructions on screen.

Upgrade and installation instructions

Prerequisites and notes

This is a Long Term Supported release, which means that it will be supported at least for 3 years.

NOTE: You need a new license file to upgrade an existing deployment to version 6.0. For details, see "Updating the SSB license" in the Upgrade Guide.

CAUTION: Before upgrading to SSB version 7.2.0 in High Availability (HA) mode, ensure that the nodes have already been restarted since the last upgrade. Otherwise, you have to restart the nodes before upgrading SSB to version 7.2.0.

For details on upgrading to version 7.2.0, see Upgrade Guide.

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