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Title
TPAM Hotfix 9483 for Solution 233134 - Intermittent error when retrieving password through cache server -
Description
This hotfix includes the changes outlined in the following sections. One Identity may generate additional hotfixes for future releases of the product.This hotfix addresses the Cache server. The minimum version required for installing this hotfix is 2.5.915.
Resolved Issue: Intermittent error when retrieving password through cache server. -
Resolution
Please download the hotfix, TPAM Hotfix 9483 for KB 233134, by clicking here.
Resolved issues
The following is a list of issues resolved in this hotfix.Resolved Issue Issue ID Intermittent error when retrieving password through cache server. 9483 Added menu item to cache server to allow customer to select ciphers (128 or 256) used by cache server. 9387 Cache server locking up. 9595
Applicability of this hotfix
Products affected by this hotfix:Product Name Version TPAM 2.5.915 - 2.5.919
Installing this hotfix
IMPORTANT: Hotfix 9172v2 must be applied prior to applying this hotfix if you are running TPAM 2.5.915 - 918.
To install the hotfix:
1. Take a backup of the TPAM appliance.
2. Copy the supplied .zip file to your local computer.
3. Log in to the TPAM /admin interface.
4. Select Maint | Apply a Patch from the menu.
5. Click the Select File button.
6. Click the Browse button. Select the patch file that you saved locally.
7. Click the Upload button.
8. Type 5S0B3zHwGa in the Key box.
9. Type /genkey in the Options box.
10. By default, if you are applying a patch to a primary member of a cluster, the replicas in the cluster will be listed and highlighted in the Target Replicas list. If any of the replicas are deselected, the patch will not be applied to it. The replica can be patched at a later date by logging on directly to the /admin interface of the replica. If the software version numbers (excluding the build number) of the primary and the replica still match them the primary will still be able to send data to the replica. We recommend that you contact Technical Support before deciding to deselect any of the replicas on this list.
11. Click the Apply Patch button.
Please note:If you are running TPAM 2.5.915, this hotfix will update your cache version number to 2.1.7.
If you running TPAM 2.5.916 - 2.5.919, this hotfix will update your cache version number to 2.4.4.
Verifying successful installation
To determine if this hotfix is installed:
1. Click the Patch Log tab.
2. To set the log refresh interval, select Refresh Results every X seconds.
3. Once the hotfix has been applied there will be a message in the patch log stating “Patch successfully applied to system”.
Removing this hotfix
To remove this hotfix:
1. To remove this hotfix the TPAM appliance can be restored using the backup taken prior to applying the hotfix. We recommend discussing this with Technical Support prior to completing the restore. -
Change Request
9483 -
Attachments