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When performing a 'Test System' on a Microsoft SQL Server using a domain account as the functional account, the warning "Login failed. The login is from an untrusted domain and cannot be used with Windows authentication." is returned. (4209910)

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• Title

  When performing a 'Test System' on a Microsoft SQL Server using a domain account as the functional account, the warning "Login failed. The login is from an untrusted domain and cannot be used with Windows authentication." is returned.

• Description

  "The login is from an untrusted domain and cannot be used with Windows authentication" is returned when testing a Microsoft SQL Server that is configured using a domain account as the functional account.

• Cause

  This may be returned if the SQL Server has been entered into TPAM using an IP.

• Resolution

  Review the SQL Server configuration in TPAM.  Ensure the Network Address field is configured with a FQDN rather than an IP.

  From the TPAM Client Setup Guide SQL section:

  "NOTE: It is very important to note that when using a non-SQL Server functional account, the Network Address must be FQDN AND resolved by PRIMARY DNS server."

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Product(s):

TPAM
2.5.920, 2.5.919, 2.5.918, 2.5.917, 2.5.916

Topic(s):

Configuration, Troubleshooting

Article History:

Created on: 6/14/2018
Last Update on: 5/7/2023

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