Custom Platform Automation data not echoing as expected based on order of commands sent. (4302150)

Chat now with support

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

Custom Platform Automation data not echoing as expected based on order of commands sent.
Description

When using a custom platform / jump server and a credential is sent, information is not displayed in results until non-credential information is sent:
Example:
echo -n "%acctname%"
read svc_acct
echo -n "%newacctpwd%"
read svc_newpwd
echo "**** Password Received ****"
echo "%change success%"
The above example would not show Password Received.
Resolution

WORKAROUND:
This issue present in TPAM versions up to 2.5.920. Whenever a credential is sent, information is not displayed in results until non-credential information is sent.
The above example would not show Password Received *UNLESS* some other value is echo'd like echo "%netaddr%", then whatever is echo'd after netaddr would show. The workaround is to echo non-credential data prior to credential data.
STATUS: This issue is currently expected to be addressed in a future release of the product.
Change Request

10164

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title