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Title
How To Enable File Transfer through PSM Sessions -
Description
How do I upload or download a file through a PSM session and what is the traffic flow?
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Resolution
To use File Transfer through PSM, it must be enabled on the PSM Details tab of a Managed Account.
- Login to the /tpam interface as an Administrator.- Navigate to Systems, Accounts & Collections | Accounts | Manage Accounts
- Enter Filter details, Select the desired Account on the Listing tab, then click the PSM Details tab.
- If it is not already enabled, check the box for "Enable PSM Sessions?"
- Click the File Transfer sub-tab and select either "Windows File Copy" or "Secure Copy (SCP)" from the File Transfer Method drop down menu.
- Enter the name of a shared folder on this System in the File Transfer Path.
- Choose your desired method of authentication and test your credentials (optional).
- Go back to the General tab and check the boxes for "Enable File Uploads?" and/or "Enable File Downloads?"- Save the changes and then perform a test PSM Session to confirm that File Transfer is operational.
Technical Information:For Windows systems, files will be uploaded to and downloaded from a shared folder on target system. The Account must have read / write share permission on this folder, or the user must specify credentials that have the necessary share permission at the time of the transfer.
The Windows File Copy method will use the SMB protocol and will require TCP port 139 and 445 to be open. The traffic flow of the file transfer will follow that of the PSM session itself. It will flow from the user's workstation, through the proxy appliance hosting the session (such as the Primary or a DPA) and then onto the target system.
For Unix / Linux systems, the Account must have read / write permission on the destination folder, or the user must specify credentials that have the necessary permission at the time of the transfer.
For Unix / Linux file transfers, Secure Copy (SCP) will be used and will require port 22 to be open. The traffic flow of the file transfer will follow that of the PSM session itself. It will flow from the user's workstation, through the proxy appliance hosting the session (such as the Primary or a DPA) and then onto the target system.
Additional Information:
For more detailed information about network traffic flow using a DPA, see KB 88346: PSM Session traffic flow when using a DPA