Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
TPAM Hotfix 8043 for Solution 212765 - After upgrading to 2.5.915, many cluster alerts are generated
Description
This hotfix includes the changes outlined in the following sections. One Identity may generate additional hotfixes for future releases of the product.
The minimum version for installing this hotfix is 2.5.915.
Resolved Issue: After upgrading to 2.5.915, many cluster alerts are generated.
Resolution
Please download the hotfix, TPAM Hotfix 8043 for KB 212765, by clicking here.
Resolved issues
The following is a list of issues resolved in this hotfix.
Issues resolved in hotfix 8043:
Resolved Issue
Issue ID
After upgrading to 2.5.915, many cluster alerts are generated.
8043
Applicability of this hotfix
Products affected by this hotfix:
Product Name
Version
TPAM
2.5.915
Installing this hotfix
To install the hotfix:
1. Take a backup of the TPAM appliance.
2. Copy the supplied .zip file to your local computer.
3. Log in to the TPAM /admin interface.
4. Select Maint | Apply a Patch from the menu.
5. Click the Select File button.
6. Click the Browse button. Select the patch file that you saved locally.
7. Click the Upload button.
8. Type bmBCMXsvBg in the Key box.
9. Type /genkey in the Options box.
10. By default, if you are applying a patch to a primary member of a cluster, the replicas in the cluster will be listed and highlighted in the Target Replicas list. If any of the replicas are deselected, the patch will not be applied to it. The replica can be patched at a later date by logging on directly to the /admin interface of the replica. If the software version numbers (excluding the build number) of the primary and the replica still match them the primary will still be able to send data to the replica. We recommend that you contact Technical Support before deciding to deselect any of the replicas on this list.
11. Click the Apply Patch button.
12 After the patch has replicated to the replicas, force a full backup on the primary.
Verifying successful installation
To determine if this hotfix is installed:
1. Click the Patch Log tab.
2. To set the log refresh interval, select Refresh Results every X seconds.
3. Once the hotfix has been applied there will be a message in the patch log stating “Patch successfully applied to system”.
Removing this hotfix
To remove this hotfix:
1. To remove this hotfix the TPAM appliance can be restored using the backup taken prior to applying the hotfix. We recommend discussing this with Technical Support prior to completing the restore.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
TPAM
2.5.915
Topic(s):
How To, Configuration, Best Practices, Installation, Troubleshooting
Article History:
Created on: 9/22/2016 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to One Identity Support
You can find online support help for*product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The One Identity Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.