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Identity Manager 8.2 - Web Portal User Guide

General tips and getting started Requests
Requesting products Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Responsibilities Setting up and configuring request functions Appendix: Attestation conditions and approval policies from attestation procedures

Deleting shopping carts

You can clear your shopping cart at any time.

To delete your shopping cart

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, click (Actions) > Delete shopping cart.

  3. In the Delete Shopping Cart dialog, confirm the prompt with Yes.

Related topics

Submitting requests

After you have added products to your shopping cart (see Adding products to the shopping cart), and edited and, if necessary, checked the request (see Managing products in the shopping cart), you can submit your shopping cart.

To submit your requests

  1. In the menu bar, click Requests > Shopping cart.

  2. On the Shopping Cart page, click Submit.

    This checks, submits, and triggers the request workflow.

    TIP: To check the request's validity before you submit the request, click (Actions) > Check shopping cart. You can solve most problems of invalid product requests in the shopping cart by removing the problem product from the shopping cart (see Checking the shopping cart and Removing products from the shopping cart).

Related topics

Displaying and requesting other identity’s products

You can request products that other identities already own. The Web Portal offers you various options for this:

  • Request by reference user: You can display all the products of a specific identity and request them as well.

  • Request by peer groups: You can display and request products that other identities within your system have already requested. As a manager, you can also see products from the peer group of an identity that you manage.

Related topics

Requesting products through reference users

You can request products that a particular identity already owns. This is called requesting by reference user.

Products you cannot request are marked with a red cross in the product view.

  1. In the menu bar, click Requests > New request.

  2. On the /New Request page, click (Actions) > Select a reference user.

  3. In the Select Reference User dialog, click Assign next to the identity whose products you also want to request.

    This opens the New Request - By Reference User page that, on the Products and Organizational Structures tabs, lists the requests, memberships, and entitlements of the selected identity.

  4. Add the products that you want to save for later, to the shopping cart (see Adding products to the shopping cart).

  5. On the My Shopping Cart page, click Submit.

    TIP: You can also add more products to your shopping cart and configure various settings. For more information, see Managing products in the shopping cart.

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