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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Displaying and editing my system entitlements' main data

You can display and edit the main data of the system entitlements for which you are responsible.

To display and edit a system entitlement's main data

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click System entitlements.

  3. On the System Entitlements page, click the system entitlements whose main data you want to display/edit.

  4. In the Edit System Entitlement pane, edit the main data.

    ClosedYou can edit the following main data.

  5. Click Save.

Creating reports about my system entitlements

You can create reports about system entitlement data.

To create a report about a system entitlement

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click System entitlements.

  3. On the System Entitlements page, click the system entitlement for which you want to create a report.

  4. In the Edit System Entitlements pane, click the Download report tab.

Making my system entitlements requestable

To be able to request a system entitlements in the Web Portal, the system entitlement must fulfill the following prerequisites:

To make a system entitlement requestable

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click System entitlements.

  3. (Optional) To display only those system entitlements that are not marked as requestable, perform the following actions:

    1. Click (Filter).

    2. In the Filter Data pane, under Availability for requests, select the Not requestable check box.

    3. Click Apply filter.

  4. In the list, select the check box in front of the system entitlement that you want to make requestable.

  5. Click (Actions) > Make requestable.

    TIP: If you do not want the system entitlement to be requested in the Web Portal anymore, click (Actions) > Make not requestable.

Related topics

Specifying my system entitlement owners

You can specify which identities are responsible for your system entitlements. To do this, you must assign one or more product owners to the service item assigned to the system entitlement.

To specify owners for a system entitlement

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click System entitlements.

  3. On the System Entitlements page, click the system entitlement whose owners you want to specify.

  4. In the Edit System EntitlementEdit Software pane, click the tab.

  5. On the Service Item tab, perform one of the following actions:

    • To specify members of a specific application role as product owners, perform the following actions:

      1. Under Product owner, enable the Select from roles option.

      2. In the Product owner field, click Select/Change.

      3. In the Edit Property pane, click the appropriate application role.

    • To specify a specific identity as the product owner, perform the following actions:

      1. Under Product owner, enable the Select from identities option.

      2. In the Identity list, select the corresponding identity.

  6. Click Save.

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