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Identity Manager On Demand - Starling Edition Hosted - Web Portal User Guide

General tips and getting started Managing reports Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Displaying archived requests Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you
Attestation
Managing attestation inquiries directed at you Managing attestations Displaying attestation history My attestation cases Undo attestation case approvals Pending attestations
Compliance Managing risk index functions Responsibilities
Managing task delegations Ownerships My responsibilities
Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing data
Managing departments Managing user accounts Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations Managing system entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Appendix: Attestation conditions and approval policies from attestation procedures

Managing my software applications

Software applications can be assigned directly or indirectly to identities. Indirect assignment is carried out by allocating identities and software applications in company structures, like departments, cost centers, locations, or business roles. Examples of software application that can be assigned are: internet, address management, email or text editing software.

You can perform a variety of actions on the software applications that you manage and gather information about them.

Detailed information about this topic

Displaying my software applications

You can display all the software applications for which you are responsible.

To display software applications

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Software.

    This opens the Software page and displays all the software applications for which you are responsible.

  3. (Optional) To display details of a software application, click the software application.

Displaying and editing my software applications' main data

You can display and edit the main data of the software applications for which you are responsible.

To display and edit a software application's main data

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Software.

  3. On the Software page, click the software application whose main data you want to display/edit.

  4. In the Edit Software Application pane, edit the main data.

    ClosedYou can edit the following main data.

  5. Click Save.

Displaying my software application owners

You can specify which identities are responsible for your software applications. To do this, you must assign one or more product owners to the service item assigned to the software application.

To specify owners for a software application

  1. In the menu bar, click Responsibilities > My Responsibilities.

  2. In the navigation, click Software.

  3. On the Software page, click the software application for which you want specify an owner.

  4. In the Edit Software pane, click the Service Item tab.

  5. On the Service Item tab, perform one of the following actions:

    • To specify members of a specific application role as product owners, perform the following actions:

      1. Under Product owner, enable the Select from roles option.

      2. In the Product owner field, click Select/Change.

      3. In the Edit Property pane, click the appropriate application role.

    • To specify a specific identity as the product owner, perform the following actions:

      1. Under Product owner, enable the Select from identities option.

      2. In the Identity list, select the corresponding identity.

  6. Click Save.

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