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Identity Manager On Demand Hosted - Web Portal User Guide

General tips and getting started Requests
Setting up and configuring request functions Requesting products Saved for Later list Pending requests Displaying request history Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals
Attestation Compliance Responsibilities
My responsibilities
Managing my departments Managing my application roles Managing my business roles Managing my identities Managing my cost centers Managing my locations Managing my system entitlements Managing my system roles
Delegating tasks Ownerships
Managing data
Managing identities Managing user accounts Managing system entitlements Managing departments Managing locations Managing cost centers Managing business roles Managing system roles
Appendix: Attestation conditions and approval policies from attestation procedures

Displaying the address book

If you need information about an identity such as the phone number or location, you can use the address book.

To display the address book

  1. In the header, click (Profile) > Address Book.

    This displays the address book and all identities.

  2. (Optional) On the Address Book page, click an identity.

    In the Edit Identity Data pane, there are further details about the identity.

Managing password questions

If you forget your password, you can change it at any time in the Web Portal (see Changing passwords). To do this, you need to define individual questions that only you can answer.

If your password questions are answered incorrectly several times, they may be locked (depending on the system configuration). You can reset locked password questions at any time.

TIP: Once a password question is locked because you answered it incorrectly, you will be asked to answer another password question. This is repeated until there are not enough (unlocked) password questions left. To be on the safe side, make sure you create enough password questions.

If the Web Portal is configured accordingly, password questions are deleted after successful use.

Detailed information about this topic

Creating password questions

You can create new password questions.

To create new a password question

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

  4. On the Password Questions tab, click Create password question.

  5. In the Create Password Question pane, enter the following:

    • Question: Enter your question.

    • Answer: Enter the answer to your question (above).

    • Repeat answer: Enter the answer to your question again.

  6. Click Save.

Editing password questions

You can edit existing password questions.

To edit a password question

  1. In the header, click (Profile) > Profile.

  2. On the Profile Settings page click the Password Questions tab.

  3. (Optional) If you have other subidentities besides your main identity, you can select identities from the Identity menu.

  4. In the Password Questions tab, click the password question you want to edit.

  5. Click Edit.

  6. Specify the following:

    • Question: Enter your question.

    • Answer: Enter the answer to your question (above).

    • Repeat answer: Enter the answer to your question again.

  7. Click Save.

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