These release notes provide information about the One Identity Manager and ServiceNow Integration release.
This release provides the functionality of One Identity Manager’s integration with IT Service Management solution, ServiceNow. For One Identity Manager's Integration with ServiceNow, a new module is introduced and it is the ServiceNow module.
ServiceNow Module can be configured with the version of One Identity Manager mentioned below:
One Identity Manager 8.x onwards
|NOTE: ServiceNow module has the same System Requirements as its parent product One Identity Manager except that it is not supported for Oracle as database server.|
New features in One Identity Manager and ServiceNow Integration 8.1:
Administrators of One Identity Manager can request Service Catalog that would be an offline approval in ServiceNow.
The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.
|Known Issue||Issue ID|
|One Identity Manager 8.X does not have a log out URL to clear the SSO session.||31947|
|One Identity Manager 8.X Service Catalog integration with ServiceNow does not work with other browsers except chrome with Ignore X-Frame Options plug-in.||31875|
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