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Active Roles 7.6 - User Guide

Introduction Getting Started One Identity Starling Two-factor Authentication for Active Roles User or Service Account Management Group Management Computer Account Management Organizational Unit Management Management of Contacts Management of Exchange Recipients

Deprovisioning a user account

Active Roles provides the ability to deprovision rather than delete or only disable user accounts. Deprovisioning a user refers to a set of actions that are performed by Active Roles in order to prevent the user from logging on to the network and accessing network resources such as the user’s mailbox or home folder.

The Deprovision command on a user account updates the account as prescribed by the deprovisioning policies. Active Roles comes with a default policy to automate some commonly-used deprovisioning tasks, and allows the administrator to configure and apply additional policies.

Steps for deprovisioning a user account

To deprovision a user account

  1. In the console tree, locate and select the folder that contains the user account you want to deprovision.
  2. In the details pane, right-click the user account, and then click Deprovision.
  3. Wait while Active Roles updates the user account.

NOTE:

  • You can deprovision multiple accounts at a time. Select two or more user accounts, right-click the selection, and then click Deprovision.
  • The Deprovision command is also available in the Active Roles Web Interface.When you click the Deprovision command, the operation progress and results are displayed. When the operation is completed, Active Roles displays the operation summary, and allows you to examine operation results in detail.
  • On a deprovisioned user account, you can use the Deprovisioning Results command to view a report that lists the actions taken during the deprovisioning of the account. For each action, the report informs about success or failure of the action. In the event of a failure, the report provides a description of the error situation.
  • If a deprovisioned user account needs to be restored (for example, if a user account has been deprovisioned by mistake), the account can be reset to the state it was in before the deprovisioning occurred. This can be accomplished by using the Undo Deprovisioning command on the deprovisioned account.

Restoring a deprovisioned user account

Active Roles provides the ability to restore deprovisioned user accounts. The purpose of this operation, referred to as the Undo Deprovisioning operation, is to roll back the changes that were made to a user account by the Deprovision operation. When a deprovisioned user account needs to be restored (for example, if a user account has been deprovisioned by mistake), the Undo Deprovisioning operation allows the account to be restored to the state it was in before the changes were made.

Steps for restoring a deprovisioned user account

To restore a deprovisioned user account

  1. In the console tree, locate and select the folder that contains the user account you want to restore.
  2. In the details pane, right-click the user account, and then click Undo Deprovisioning.
  3. In the Password Options dialog box, choose the options to apply to the password of the restored account, and then click OK.

For information about each option, open the Password Options dialog box, and then press F1.

  1. Wait while Active Roles restores the user account.

    When you click the Undo Deprovisioning command, the operation progress and results are displayed. When the operation is completed, Active Roles displays the operation summary, and allows you to examine the operation results in detail. You can view a report that lists the actions taken during the restore operation. For each action, the report informs about success or failure of the action. In the event of a failure, the report provides a description of the error situation.

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