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Identity Manager 9.1 - Administration Guide for Connecting to a Universal Cloud Interface

Managing Universal Cloud Interface environments Synchronizing a cloud application in the Universal Cloud Interface
Setting up initial synchronization with a cloud application in the Universal Cloud Interface Customizing the synchronization configuration Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization Pausing handling of target system specific processes (Offline mode)
Provisioning object changes Managing cloud user accounts and employees Managing assignments of cloud groups and system entitlements Login information for cloud user accounts Mapping cloud objects in One Identity Manager
Cloud target systems Container structures Cloud user accounts Cloud groups Cloud system entitlements Cloud permissions controls Reports about objects in cloud target systems
Handling cloud objects in the Web Portal Basic data for managing a Universal Cloud Interface environment Configuration parameters for managing cloud target systems Default project template for cloud applications in the Universal Cloud Interface

Running synchronization

Synchronization is started using scheduled process plans. It is possible to start synchronization manually in the Synchronization Editor. You can simulate synchronization beforehand to estimate synchronization results and discover errors in the synchronization configuration. If synchronization stopped unexpectedly, you must reset the start information to be able to restart synchronization.

If you want to specify the order in which target systems are synchronized, use the start up sequence to run synchronization. In a start up sequence, you can combine start up configurations from different synchronization projects and specify the order in which they are run. For more information about start up sequences, see the One Identity Manager Target System Synchronization Reference Guide.

Detailed information about this topic

Starting synchronization

When you set up the initial synchronization project using the Launchpad, a default schedule for regular synchronization is created and assigned. Activate this schedule to synchronize on a regular basis.

To synchronize on a regular basis

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Configuration > Start up configurations category.

  3. Select a start up configuration in the document view and click Edit schedule.

  4. Edit the schedule properties.

  5. To enable the schedule, click Activate.

  6. Click OK.

You can also start synchronization manually if there is no active schedule.

To start initial synchronization manually

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Configuration > Start up configurations category.

  3. Select a start up configuration in the document view and click Run.

  4. Confirm the security prompt with Yes.

IMPORTANT: As long as a synchronization process is running, you must not start another synchronization process for the same target system. This especially applies, if the same synchronization objects would be processed.

  • If another synchronization process is started with the same start up configuration, the process is stopped and is assigned Frozen status. An error message is written to the One Identity Manager Service log file.

    • Ensure that start up configurations that are used in start up sequences are not started individually at the same time. Assign start up sequences and start up configurations different schedules.

  • Starting another synchronization process with different start up configuration that addresses same target system may lead to synchronization errors or loss of data. Specify One Identity Manager behavior in this case, in the start up configuration.

    • Use the schedule to ensure that the start up configurations are run in sequence.

    • Group start up configurations with the same start up behavior.

Deactivating synchronization

Regular synchronization cannot be started until the synchronization project and the schedule are active.

To prevent regular synchronization

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the start up configuration and deactivate the configured schedule.

    Now you can only start synchronization manually.

An activated synchronization project can only be edited to a limited extend. The schema in the synchronization project must be updated if schema modifications are required. The synchronization project is deactivated in this case and can be edited again.

Furthermore, the synchronization project must be deactivated if synchronization should not be started by any means (not even manually).

To deactivate the synchronization project

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the General view on the home page.

  3. Click Deactivate project.

Detailed information about this topic

Displaying synchronization results

Synchronization results are summarized in the synchronization log. You can specify the extent of the synchronization log for each system connection individually. One Identity Manager provides several reports in which the synchronization results are organized under different criteria.

To display a synchronization log

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Logs category.

  3. Click in the navigation view toolbar.

    Logs for all completed synchronization runs are displayed in the navigation view.

  4. Select a log by double-clicking it.

    An analysis of the synchronization is shown as a report. You can save the report.

To display a provisioning log

  1. In the Synchronization Editor, open the synchronization project.

  2. Select the Logs category.

  3. Click in the navigation view toolbar.

    Logs for all completed provisioning processes are displayed in the navigation view.

  4. Select a log by double-clicking it.

    An analysis of the provisioning is shown as a report. You can save the report.

The log is marked in color in the navigation view. This mark shows you the status of the synchronization/provisioning.

TIP: The logs are also displayed in the Manager under the <target system> > synchronization log category.

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