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Identity Manager 8.2.1 - Web Designer Web Portal User Guide

General tips and getting started Security keys (WebAuthn) Requests
Requesting products Saved for Later list Request templates Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying approvals Undoing approvals Request inquiries Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases Sending attestation reminders My attestation cases Pending attestations Displaying attestation history Attestation inquiries Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Delegating tasks Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Applications Calls Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (Menu description) My requests (Menu description) Profile (Menu description) Help (Menu description) Request (Menu description) Attestation (Menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Employees (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (Menu description) Responsibilities (Menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Calls (Menu description)

Main data – Assignment resource (page description)

To open the Main data - Assignment Resource page go to Responsibilities > Governance Administration > Assignment Resources > Edit > Main data.

On the Main data - Assignment resource page, you can show and edit the assignment resource's main data (see Managing assignment resources).

The following tables give you an overview of the different functions and content on the Main data – Assignment resource page.

Table 964: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 965: Assignment resource main data

Property

Description

Assignment resource

Enter a full, descriptive name for the assignment resource.

Resource type

Select the resource type of the assignment resource.

Use resource types to group assignment resources.

Description

Enter a full, descriptive name for the assignments resource.

IT shop

Shows whether the assignment resource can be requested through the IT Shop. The assignment resource can be requested by its identities through the Web Portal and distributed using a defined approval process. For detailed information about IT Shop, see the One Identity Manager IT Shop Administration Guide.

This option cannot be disabled.

Only use in IT Shop

Shows whether the assignment resource can only be requested through the IT Shop. The assignment resource can be requested by its identities through the Web Portal and distributed using a defined approval process. You cannot assign an assignment resource to hierarchical roles directly.

This option cannot be disabled.

Service item

Click Create a new service item and create a new service item (a product).

If a service item is already assigned, click Change and select a service item.

You cannot use an assignment resource until a service item has been assigned to it.

Risk index

Use the ruler to specify a risk index range. This value is used to assess the risk of assigning assignment resources to identities.

For more information about risk assessment, see the One Identity Manager Risk Assessment Administration Guide.

Requested assignments remain intact.

Select the check box to convert assignments to roles into direct assignments if the request recipient is removed from the customer node of the associated shop.

The option can only be edited as long as there is a request has not been assigned with this assignment resource.

Attestation - Assignment resource (page description)

To open the Attestation - Assignment resource page go to Responsibilities > Governance Administration > Assignment resources > Edit > Attestation.

On the Attestation - Assignment resource page you can:

The following tables provide an overview of the various functions and contents of the Attestation – Assignment Resource page.

Table 966: Controls

Control

Description

View approvers for pending cases

Use this button to display all identities that still have to make approval decisions about attestation cases Then you can send them reminder mails.

Send reminder

You can use this button to send reminder mails to all identities that still have attestation cases to approve on the current tab (see Sending reminders about assignment resource pending attestation cases).

Approve

Opens the Pending Attestations – Assignment resources (see Pending attestations – Assignment resource (page description)).

Use this button to make approval decisions about attestation cases pending for the assignment resource (see Approving and denying assignment resource attestation cases).

Table 967: Controls in the attestation case's details pane

Control

Description

Actions > Send a reminder mail

Use this action to display all identities that can make approval decisions about the attestation case Then you can send reminder emails to these identities (see Sending reminders about assignment resource pending attestation cases).

Show details

You can use this button to display details about all the objects that are included in this attestation case

Table 968: Columns

Column

Description

Display name

Shows the name of the object included in the attestation case.

Attestation policy

Shows the name of the attestation policy in use.

State

Shows the current status of the attestation case.

The following status' are possible:

  • Pending: The attestation case is not closed yet and must still be approved.

  • Approved: The attestation case was approved. In the details pane, on the Workflow tab, you can see why the attestation case was granted approval.

  • Denied: The attestation case was denied. In the details pane, on the Workflow tab, you can see why the attestation case was denied approval.

New

Shows whether the attestation case is new. New cases have not been granted approval yet but might have been denied approval before.

Due date

Shows by when the attestation case must be completed.

Risk index

Show the attestation case's risk index.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Calls (Menu description)

You can use items on the Calls menu to perform various actions surrounding calls and collect information. The following tables provide you with an overview of the menu items and actions that can be run here.

Table 969: Menu items

Menu

Menu item

Description

Calls

 

 

New Call

Here you can create new calls.

 

Call history

Here you can display all the calls.

New call (page description)

To open the New Call page go to Calls > New Call.

On the New Call page, submit a new call.

To record issues that can have different causes, you can create calls. For example, a call can be added for an identity who reports a issue or for products with specific terms of contract. Even devices or the workdesk associated with the problematic device, can be included when adding a call.

You can enter the following information:

Table 970: Main data of a call

Property

Description

Description

Enter a detailed description of the issue.

Product

Select the product involved in this issue.

Severity

Select how serious the issue is.

Cost center

Click Assign/Change and then select a cost center.

Additional staff

Click Assign/Change, and then select an identity as an additional contact person.

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