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Identity Manager 9.2 - Web Designer Web Portal User Guide

General tips and getting started Managing reports Security keys (WebAuthn) Requests
Setting up and configuring request functions Requesting products Managing the Saved for Later list Pending requests Displaying request history Resubmitting requests Canceling requests Renewing products with limit validity periods Unsubscribing products Displaying requests Undoing approvals Managing request inquiries directed at you Auditing requests Escalated requests
Attestation
Managing attestations Attestors for attestation cases My attestation cases Pending attestations Displaying attestation history Managing attestation inquiries directed at you Auditing attestations Escalation
Compliance Responsibilities
My responsibilities
Specifying keywords for requestable products Managing my departments Managing my application roles Managing my devices Managing my business roles Managing my identities Managing my cost centers Managing my multi-request resources Managing my multi requestable/unsubscribable resources Managing my resources Managing my software applications Managing my locations Managing my system entitlements Managing my system roles Managing my assignment resources
Managing task delegations Ownerships Auditing
Auditing departments Auditing application roles Auditing devices Auditing business roles Auditing identities Auditing cost centers Auditing multi-request resources Auditing multi requestable/unsubscribable resources Auditing resources Auditing software Auditing locations Auditing system roles Auditing system entitlements Auditing assignment resources
Governance administration
Managing departments Managing business roles Managing identities Managing cost centers Managing multi-request resources Managing multi requestable/unsubscribable resources Managing resources Managing locations System entitlements Managing system roles Managing assignment resources
Opening other web applications Managing tickets Discovering your statistics on the home page Appendix: Attestation conditions and approval policies from attestation procedures Appendix: Page and menu descriptions
Information (menu description) My requests (menu description) Profile (menu description) Help (menu description) Request (menu description) Attestation (menu description)
My attestation status (page description) My actions (page description)
Pending attestations (page description)
Pending attestations – Attestation policies (page description) Pending attestations: One Identity Manager application roles (page description) Pending attestations: Departments (page description) Pending attestations: System roles (page description) Pending attestations: Locations (page description) Pending attestations: Business roles (page description) Pending attestations: PAM assets (page description) Pending attestations: PAM user accounts (page description) Pending attestations: Identities (page description) Pending attestations: Cost centers (page description) Pending attestations: User accounts (page description) Pending attestations: System entitlements (page description) Pending attestations: Resources (page description) Pending attestations: Assignment resources (page description) Pending attestation: Multi-request resources (page description) Pending attestations: Software (page description) Pending attestations: Multi requestable/unsubscribable resources (page description) Pending attestations: Devices (page description) Pending attestations – approvals (page description)
Attestation history (page description) Attestation inquiries (page description)
Auditing (page description) Governance administration (page description) Attestation escalation approval (page description)
Compliance (menu description) Responsibilities (menu description)
My responsibilities (page description)
Identities (page description) System entitlements (page description) Business roles (page description) System roles (page description) Departments (page description) Cost centers (page description) Locations (page description) Application roles (page description) Resources (page description) Assignment resources (page description) Multi-request resources (page description) Software (page description) Multi requestable/unsubscribable resources (page description) Devices (page description)
Delegating tasks (page description) Ownerships (page description) Auditing (page description)
Auditing – Departments (page description) Auditing – Application roles (page description) Auditing – Device (page description) Auditing – Business roles (page description) Auditing – Identity details (page description) Auditing – Cost center (page description) Auditing – Multi-request resources (page description) Auditing – Multi requestable/unsubscribable resources (page description) Auditing - Resources (page description) Auditing – Software (page description) Auditing – Locations (page description) Auditing – System roles (page description) Auditing - Assignment resource (page description) Auditing – Active Directory (page description) Auditing – Azure Active Directory (page description) Auditing – Custom target system group (page description) Auditing – Google Workspace (page description) Auditing – Domino (page description) Auditing – LDAP (page description) Auditing – Oracle E-Business Suite (page description) Auditing – Privileged Account Management (page description) Auditing – SAP R/3 (page description) Auditing – Unix (page description)
Governance administration (page description)
Business roles (page description) Identities (page description) Multi-request resources (page description) Multi requestable/unsubscribable resources (page description) Organization (page description) Resources (page description) System entitlements (page description) System roles (page description) Assignment resources (page description)
Tickets (menu description)

Multi-request resources (page description)

To open the Multi-request resources page go to Responsibilities > Governance Administration > Multi-request resources.

On the Multi-request resources page, you can see all multi-request resources (see Displaying multi-request resources).

If you click Edit in an multi-request resource's details pane, a new page opens, which contains more information and configuration options for the multi-request resource (see Multi-request resource (page description)).

The following table gives you an overview of the various features and content on the Multi-request resources page.

Table 844: Columns

Column

Description

Display

Shows you the multi-request resource's name.

TIP: You can show less data by using the column filters. For more information, see Filtering.

Multi-request resource (page description)

To open the Multi-request resources page go to Responsibilities > Governance Administration > Multi-request resources > Edit.

On the Multi-request resource page, you can perform various actions on the multi-request resource you selected beforehand.

To do this, click on one of the tiles:

Table 845: Tiles

Tiles

Description

Overview

Opens the Overview - Multi-request resource page (see Overview – Multi-request resource (page description)).

This provides you with all the information at a glance (see Displaying multi-request resource overviews). For more information, click on the links inside one of the shapes.

Main data

Opens the Main data - Multi-request resource page (see Main data – Multi-request resource (page description)).

Here you can view and edit the multi-request resource's main data (see Displaying and editing multi-request resources main data).

Attestation

Opens the Attestation – Multi-request resource page (see Attestation – Multi-request resource (page description)).

You select the following actions:

Overview – Multi-request resource (page description)

To open the Overview - Multi-request resource page go to Responsibilities > Governance Administration > Multi-request resources > Edit > Overview.

On the Overview – Multi-request resource page, you can see all the information relevant to the multi-request resource summarized in an overview (see Displaying multi-request resource overviews).

This information is displayed as shapes. For more information, click on the links inside one of the shapes.

Main data – Multi-request resource (page description)

To open the Main data - Multi-request resources page go to Responsibilities > Governance Administration > Multi-request resources > Edit > Main data.

On the Main data - Multi-request resource page, you can show and edit the multi-request resource's main data (see Displaying and editing multi-request resources main data).

The following tables give you an overview of the different functions and content on the Main data – Multi-request resource page.

Table 846: Controls

Control

Description

Save

Use this button to save the changes to the main data.

You can change the following main data.

Table 847: Multi-request resource main data

Property

Description

Multi-request resource

Enter a full, descriptive name for the multi-request resource.

Resource type

Select the resource type of the multi-request resource.

Use resource types to group multi-request resources.

Description

Enter a description for the multi-request resource.

IT Shop

Select the check box if the multi-request resource can also be requested through the IT Shop. This multi-request resource can be requested by your identities using the Web Portal and allocated by defined approval processes. For more information about IT Shop, see the One Identity Manager IT Shop Administration Guide.

Only use in IT Shop

Select the check box if the multi-request resource can only be requested through the IT Shop. This multi-request resource can be requested by your identities using the Web Portal and allocated by defined approval processes. It is not possible to assign a multi-request resource directly to roles outside of the IT Shop (for example in the Manager).

Service item

Click Create a new service item and create a new service item (a product).

If a service item is already assigned, click Change and select a service item.

You cannot use an multi-request resource until a service item has been assigned to it.

Risk index

Use the ruler to specify a risk index range. This value is used to assess the risk of assigning multi-request resources to identities.

For more information about risk assessment, see the One Identity Manager Risk Assessment Administration Guide.

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