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Password Manager 5.14 - Administration Guide

About Password Manager Getting started Password Manager architecture
Password Manager components and third-party applications Typical deployment scenarios Password Manager in a perimeter network Management Policy overview Password policy overview Secure Password Extension overview reCAPTCHA overview User enrollment process overview Questions and Answers policy overview Password change and reset process overview Data replication Phone-based authentication service overview
Management policies
Checklist: Configuring Password Manager Understanding Management Policies Adding or cloning a new Management Policy Configuring access to the Administration Site Configuring access to the Password Manager Self-Service Site Configuring access to the Helpdesk Site Configuring Questions and Answers policy Workflow overview Custom workflows Custom activities Password Manager Self-Service Site workflows Helpdesk workflows Notification activities User enforcement rules
General Settings
General Settings overview Search and logon options Importing and exporting configuration settings Outgoing mail servers Diagnostic logging Scheduled tasks Web Interface customization Instance reinitialization Realm Instances Domain Connections Extensibility features RADIUS Two-Factor Authentication Internal Feedback Customizing help link URL Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Fido2 key management Working with Redistributable Secret Management account Email templates
Upgrading Password Manager Administrative Templates Secure Password Extension Password Policies Enable 2FA for administrators and helpdesk users Reporting Password Manager integration Accounts used in Password Manager Open communication ports for Password Manager Customization options overview Third-party contributions Glossary

Open communication ports for Password Manager

This section provides a list of communication ports that must be open in the firewall for Password Manager to function properly.

Administration Site
  • Port 80 (Default HTTP) TCP Inbound

  • Port 443 (Default HTTPS) TCP Inbound/Outbound

  • Port 8081 TCP Inbound/Outbound

  • Port 25 (Default SMTP port) TCP Outbound

  • Port 135 TCP Inbound/Outbound

Password Manager Self-Service, and Helpdesk Sites
  • Port 80 (Default HTTP) TCP Inbound

  • Port 443 (Default HTTPS) TCP Inbound/Outbound

  • Port 8081 TCP Inbound/Outbound

Password Manager Service
  • Port 53 (Outgoing DNS lookups) UDP Outbound

  • Port 88 (Kerberos Authentication) TCP/UDP Outbound

  • Port 389 (LDAP Access) TCP/UDP Outbound

  • Port 636 (LDAP Access) TCP Outbound

  • Port 137 (NetBIOS Name Service) TCP Outbound

  • Port 139 (NetBIOS Session Service) TCP Outbound

SQL Server
  • Port 1433 (SQL Server) TCP/UDP Outbound

  • Port 1434 (SQL Server Browser Service) TCP/UDP Outbound

Report Server
  • Port 80 (SQL Server Report Services) TCP Outbound

Email Notification
  • Port 25 (Default SMTP port) TCP Outbound

One Identity Quick Connect Sync Engine
  • Port 808 TCP Outbound

  • Secure Password Extension
    • Port 80 (Default HTTP) TCP Outbound

    • Port 88 (Kerberos Authentication) UDP Outbound

    • Port 389 (LDAP Access) TCP Outbound

    • Port 443 (Default HTTPS) TCP Outbound

    Telesign
    • Port 443 TCP Outbound

    Defender
    • Port specified in the activity settings (Authenticate with Defender)

    BitLocker with MBAM
    • Port specified in the activity settings (Issue BitLocker recovery key)

    Customization options overview

    There are several ways to customize the Self-Service and Helpdesk sites. You can customize email notifications, change company and product logos and Web sites color scheme, and so on.

    The following customization options are available in Password Manager:

    Customization of steps in Password Manager Self-Service Site, and Helpdesk Tasks

    You can change the steps and the order of steps in Password Manager Self-Service Site, and helpdesk tasks by modifying the workflows that correspond to these tasks. For example, to modify the Forgot My Password task on the Self-Service Site you need to modify the Forgot My Password workflow on the Administration Site.

    A workflow consists of activities. Each activity can be configured independently of other activities. Almost each activity corresponds to a single step in a task, that is a single page in the wizard a user goes through to complete the task.

    By adding and removing activities and changing activities’ order in a self-service workflow you can define what wizard pages and in what order users will go through when performing a task on the Self-Service Site. The same applies to the Helpdesk Site and helpdesk workflows.

    To edit a workflow, open the workflow on the Administration Site and add or remove activities in the workflow designer.

    For more information on configuring workflows, see Workflow structure.

    For more information on modifying self-service workflows and activities, see Password Manager Self-Service Site workflows.

    For more information on modifying helpdesk workflows and activities, see Helpdesk workflows.

    Email notification customization

    By adding the notification activities into a workflow, you can send notifications to users and administrators about successful or failed workflows. The following notification activities are available:

    • Email user if workflow succeeds

    • Email user if workflow fails

    • Email administrator if workflows succeeds

    • Email administrator if workflow fails

    Password Manager offers user notification templates for all predefined workflows in 16 languages. You can customize the notification template by editing the Email user if workflow succeeds and Email user if workflow fails activities.

    Templates are not provided for administrator notifications. To create administrator notifications, edit the Email administrator if workflows succeeds and Email administrator if workflow fails activities.

    If you want to send email notifications in other languages, you can add more languages to the language list for the required notifications.

    For more information on customizing email notifications, see Customizing notifications.

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