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One Identity Safeguard for Privileged Passwords 7.2 - User Guide

Reviewing a session request

The Security Policy Administrator can configure an access request policy to require a review of completed session requests for assets or accounts in the scope of the policy.

NOTE: You can configure Safeguard for Privileged Passwords to notify you of an access request that requires your review. For more information, see Configuring alerts.

Desktop Player User Guide

To download the player user guide, go to One Identity Safeguard for Privileged Sessions - Technical Documentation. Scroll to User Guide and click One Identity Safeguard for Privileged Sessions [version] Safeguard Desktop Player User Guide.

To review a completed sessions request

Select Reviews on the left of the page to manage reviews. On the Reviews page, you can:

  • View details by selecting a request then looking at the details display on the right of the page, including the workflow.
  • Mark one or more request as reviewed: Select the requests. Do the following:
    • If no comment is needed, click Mark all the selected requests as reviewed.
    • If a comment is needed, this icon will display as One or more of the selected requests requires review comments. Add the comment. Then, click Mark as Reviewed.
  • Change the columns that display: Click Select columns to display then select the columns you want to see.
    • Action: Displays This request requires review comments or Mark only this request as reviewed.
    • Requester: Displays the user name of the requester.
    • Access Type: Displays the type of access (for example, Password, SSH Key, RDP, RDP Application, SSH, API Key, or Telnet).
    • Account: Displays the managed account name.
    • Ticket Number: Displays the ticket number, if required.
    • Request For/Duration: Displays the date and time as well as the window of availability (for example, March 20, 2021 9:56 AM 2 hours).
  • Search: For more information, see Search box.

About us

One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing your IAM challenges with on-premises, cloud and hybrid environments.

One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing your IAM challenges with on-premises, cloud and hybrid environments.

Contacting us

For sales and other inquiries, such as licensing, support, and renewals, visit https://www.oneidentity.com/company/contact-us.aspx.

Technical support resources

Technical support is available to One Identity customers with a valid maintenance contract and customers who have trial versions. You can access the Support Portal at https://support.oneidentity.com/.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

  • Submit and manage a Service Request
  • View Knowledge Base articles
  • Sign up for product notifications
  • Download software and technical documentation
  • View how-to videos at www.YouTube.com/OneIdentity
  • Engage in community discussions
  • Chat with support engineers online
  • View services to assist you with your product
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