The Active Roles Administration service fails within (5) minutes of starting up. Event IDs for 2501 and 2512 appear in the Active Roles Administration event log.
Event ID: 2501
Critical error occurred upon starting Active Roles Administration Service.
Details: Database 'ActiveRoles7Primary' on SQL Server ‘SQLSERVER' is unavailable.
TCP Provider: An existing connection was forcibly closed by the remote host.
Event ID: 2512
Connection to database has been lost.
Active Roles Administration Service has lost connection to Configuration database. Administration Service is making attempts to connect to database.
Details: Unspecified error
SQL Server: SQLSERVER
Next attempt to connect: In 15 minutes or later
The version of the SQL Client on the Active Roles server may be an older build and a newer build is needed.
Older SQL Client on ARS Server known to have issue: 11.2.5058.0
Upgrade the SQL Client on the Active Roles server to 11.4.7001.0 or the latest SQL Client available for the supported version of SQL Server configured in Active Roles.