Active Roles Logging (4216506)

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Title

Active Roles Logging
Description

This article explains how to enable the Active Roles Administration service log and where the log is located.
Resolution

Active Roles logging is disabled by default. It should only be enabled during troubleshooting scenarios as the logs may grow quite large in a very short period of time.

By default, Active Roles is installed on the C: drive and the log is located here:

C:\Program Files\One Identity\Active Roles\8.x\Service

If Active Roles is installed in another location, such as on the D: drive, the log file location will be reflected in Step 3 below.

TO ENABLE LOGGING

1. Open the Active Roles Configuration Center and navigate to the Logging tab.

2. Select Administration Service.

3. Select Browse with Explorer. If there is an existing ds.log file present, rename it, delete it or move it to another location.

4. Select Modify.

5. Select Turn on diagnostic log, then Verbose and click Ok.

6. Once the issue is reproduced and captured, disable logging by selecting Modify and Turn off diagnostic log. Failure to do so may result in the hard drive running out of disk space.