Users Deprovisioned in ActiveRoles before an upgrade cannot be Undo-Deprovisioned after upgrade (4248719)

After upgrading Active Roles, Users who have been Deprovisioned in a previous version cannot be Undo-Deprovisioned in the new version. The following error is encountered:

Administrative Policy returned an error. The account cannot be restored because information on the deprovisioning of the account is missing from the data store. Possible reason: An error occurred when the user account was deprovisioned

WORKAROUND 1

Using the Active Roles Configuration Center, import the Management History data from the old Management History database to the new Management History database in order to de-provision the users.

NOTE: To increase the Management History days the following article can be used to increase the limit saved.
HOW TO: Increase the Active Roles Change History retention period (4226054)
 

WORKAROUND 2 (Recommended if Management History information is not available)

Manually Undo-Deprovision users by doing the following:

1. Right-click on the deprovisioned user and go to All tasks | Advanced Properties
2. Check off the box labeled Show all possible attributes
3. Find the attribute edsvaDeprovisionStatus and click on View/Edit
4. Click on Clear and then click OK.
5. Find the attribute edsvaDeprovisionDeletionDate and clear that value if one is present.
6. Once done, review any linked deprovisioning policies to determine if any additional steps are necessary.