When utilising the Office 365 connector to retrieve the value of license information from Azure for individual objects, the result is always "TRUE" for all the licenses in the pack even though only a few are selected.
This is a product defect (297183). It appears that back in 2018, the command was changed from using Get-MsolUser to Get-AzureADUser, but the underlying code to calculate the values was not updated. We can see that the current code from the O365 Connector is designed to use the results from Get-MsolUser and therefore is returning the incorrect values.
WORKAROUND
Employ a different approach to collecting/updating the required data e.g.: PowerShell script.
STATUS:
This will be fixed on a future release of the product. Please refer to this article for updates or contact support referencing the defect ID 297183.
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