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Title
Installation error for Active Roles Add-in for Outlook x64 when Microsoft Office Outlook 2019 is installed -
Description
When attempting to install Active Roles Add-in for Outlook x64 when Microsoft Office Outlook 2019 is installed. The installer displays the following error:
This product requires the following software: - Microsoft Office Outlook 2007 or later. Please update your computer and then retry the installation.
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Cause
This issue has been identified as a product defect and is being tracked by Defect ID# 283442. -
Resolution
WORKAROUND
Install Outlook Add-On with Microsoft Office Outlook 2019 x86 version to workaround this issue.
STATUS
Waiting for fix in a future release of Active Roles.
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Change Request
283442