Users Missing from Dynamic Groups and Managed Units (4336640)

There is an existing group in Active Directory with existing members. This group is converted to a Dynamic Group with the include group membership option, but some or all previous members do not appear.

Alternatively, a new or existing Dynamic Group may not display some members which are expected.

Cause 1

Expected membership could be blocked due to a setting within the Built-in Policy - Dynamic Groups policy.

Cause 2

One or more of the expected members were Deprovisioned and the Undo-Deprovisioning action was not properly performed.

Resolution 1

By default only Mail-Enabled Users will be included in any Dynamic Group that is a Distribution group. In addition, by default, only members from the same Active Directory Domain as a specific Dynamic Group will be included in that Dynamic Group.

NOTE: A user is not "mail-enabled" unless they have a value in mailNickName as well as the msExchRecipientDisplayType and msExchRecipientTypeDetails attributes.

To change these default settings:

1. In the Active Roles Console, expand Configuration | Policies | Administration | Builtin. Double-click on Built-in Policy - Dynamic Groups, then on the Policies tab click View/Edit for Provides support for groups with rules-based membership lists.
2. On the Policy Settings tab, select the checkbox labeled Enable cross-domain membership AND/OR de-select the checkbox labeled Include only mail-enabled users in dynamic distribution groups (This checkbox adds the following filter to the DG query: (mailnickname=*))
3. Click OK twice to save any changes and close the policy.
4. After any of these options have been changed, it will be necessary to run Check Policy (this is found in the right-click menu on the Active Directory container within the Active Roles Console).

Resolution 2

Right-click on the User object and check to see if it shows an action to Deprovision or Undo-Deprovision. If it shows the Undo-Deprovision action, then this User object was previously Deprovisioned and this status was not correctly rolled back using the Undo-Deprovisioning action.

Complete the Undo-Deprovisioning process in order to correct this partial status.