Return
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Title
A Web Interface Personal View fails to display with the error "Administration Service encountered an error when retrieving properties of the object" -
Description
A delegated user can access an Organizational Unit, Container or Managed Unit that has an _ or a - in the name of the object. If that user creates a Web Interface Personal View of this Organizational Unit, Container, or Managed Unit, attempting to use the View fails with the error:
Error: Administration Service encountered an error when retrieving properties of the object 'OU=container,DC=domain,DC=local'. Directory object not found. -
Cause
This issue is being tracked as Defect ID 322727. -
Resolution
WORKAROUND
Rename the Organizational Unit, Container, or Managed Unit so that it does not contain an _ or a -
STATUS
Waiting for a fix in a future release of Active Roles. -
Change Request
322727