Return
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Title
Initiator information is not retained if workflow contains an approval activity -
Description
When using an approval activity in a workflow, any attempts to grab and use the workflow initiator after the approval activity results in the initiator being displayed as the Active Roles service account.
Consider the following example scenario:
1. A Change workflow that triggers upon modification to a username is configured with an Approval activity at the top.
2. A Change Object Properties activity is configured as the last activity in the workflow.
3. The Change Object Properties activity is configured to set the workflow initiator's name to a custom virtual attribute value.
In this scenario, the initiator's name would be saved as the service accounts name. If the Approval is removed from the workflow, the initiator's name is then properly saved as the user who initiated the change. -
Cause
This issue has been identified as a product defect and assigned the Defect ID 392692. -
Resolution
WORKAROUND
Place a Save Object Properties activity at the top of the workflow, before any approval activities. Configure the activity to save the initiator's name. In all future activities that require the initiator's name, configure them to use the saved property value.
STATUS
Awaiting resolution in a future release of Active Roles. -
Change Request
392692