Return
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Title
Unable to connect to Active Roles MMC Console and the following warning is returned: Cannot retrieve the Two-Factor Authentication configuration information from the Active Roles Administration Service. -
Description
Unable to connect to Active Roles MMC Console and the following warning is returned:
"Cannot retrieve the Two-Factor Authentication configuration information from the Active Roles Administration Service. The version of the Administration Service is incompatible with the client's version.
Ensure that the latest version of the Administration Service is installed and running."
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Cause
The Active Roles MMC Console version does not match the Active Roles Administration Service. -
Resolution
Use the same Active Roles MMC Console version to connect to the Active Roles Administration Service.