When using an optional request property on Service Items, every time a user orders it from the IT Shop:
The side window pops up with the said request property, and the user has to click Apply every single time.
If multiple products are added with the same property, then it must be done with every single product.
Clicking the "Skip" button cancels the order.
This is can be confusing for users as the request property is not mandatory.
This is the default behavior, but an enhancement has been logged for future Identity Manager releases.
Enhancement ID: 486570
Since this behavior is not "product-breaking" and can be overcome with just an extra click, there won't be a standalone hotfix for it.
Keep an eye out for the enhancement ID (486570) in future Release Notes.
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