Enhancement Request: In scope Users, OU's, and Groups when removed from Active Directory are removed in Password Manager automatically (4272043)

Currently the User Scope does not automatically update based on Active Directory deletions. If an OU/group is removed from Active Directory it is still referenced as being in scope in Password Manager.

The following has been logged as Enhancement Request ID# 84786, and has been created to add this functionality above.

WORKAROUND

Option 1: Use Active Directory Users and Computers to delete user object profiles that are not longer active.

Option 2: Add the user objects to be removed to a Group, or Organizational Unit, and exclude it explicitly from the User scope

1. Login to PMAdmin site
2. Select Home | User Scope | Edit (domain) | Excluded section | add to Groups denied access, or Organizational units denied access to Self-Service site to remove from scope
3. Select Save to commit the changes
4. Navigate to General Settings | Scheduled Tasks | User Status Statistics, and select Run now
5. Verify that the user objects are no longer included in the scope

STATUS

The product team will evaluate the request and this feature may become available on a future release of the product.

Contact your Account Manager for status updates, and reference Enhancement Request ID: 84786.